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Recovery Services Clerk

1 month ago

Hamilton, Canada Gowling WLG Full time

**ABOUT GOWLING WLG**

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

**PROFILE**

We are currently seeking an entry level Recovery Services Clerk to join our fast-paced Recovery Services department. Responsible for the preparation of various legal documents for power of sale proceedings for the Team Leader and other team members.

**RESPONSIBILITIES**

Responsibilities include, but are not limited to the following:

- Receiving, reviewing and opening files, including entering data.
- Under direction prepare, issue and serve documents necessary from inception of file to closure of file.
- Liaise with all internal and external parties involved with the proceedings, including drafting of correspondence for review.
- Monitor the various steps throughout the proceedings, dealing with any issues that may arise and escalating problems to a higher level where/when necessary.
- Review all correspondence and prepare draft response.
- Assist with the processing of all monies received in connection with the file.
- Order Accounting report and ensure zero balance owing on account before closing file. Prepare file for storage and send to storage.
- Machine transcription for Team Leader or other team members, payment of invoices from process servers and filing.
- Any other duties as required.

**QUALIFICATIONS**
- 1-3 years of mortgage enforcement experience preferred
- Knowledge of and experience using Teraview is preferred
- Ability to communicate effectively with other Firm members, with the aptitude to take care of clients’ needs in a professional and courteous manner
- Capacity to work independently, as well as in a team environment
- Produce a high quality and quantity of work product, occasionally under tight timelines
- Able to prioritize and to redefine priorities when necessary
- Handle stress in a business-like manner
- Knowledge of Microsoft Office Suite

Gowling WLG employees benefit from a hybrid work environment.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.