Sales Support Associate

3 months ago


Vancouver, Canada Velofix Full time

*Job Summary*

*Responsibilities*
- Support the sales team in all aspects of the sales process
- Communicate with customers to understand their needs and provide solutions
- Upsell products or services to increase revenue
- Maintain accurate records of customer interactions and transactions
- Assist in data entry tasks to update customer information in the database
- Analyze sales data to identify trends and opportunities for improvement
- Track all new sales orders
- Communicate, coordinate, and shedule mechanics

*Experience*
- Proven experience in customer service and sales support
- Excellent phone etiquette and communication skills
- Proficiency in English; multilingual abilities are a plus
- Ability to effectively communicate with customers and internal teams
- Strong data entry skills and attention to detail
- Previous experience in analyzing sales data is advantageous
- Excellent software skills, with ability to learn and adapt to new systems

**Job Types**: Full-time, Part-time

Pay: $33,500.00-$50,000.00 per year

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Work days:

- Monday to Friday

Work Location: In person

Expected start date: 2024-10-28



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