Sales Associate
6 months ago
The Sales Associate is the main point of contact and source of information for our customers. Our Sales Associates are knowledgeable, friendly and able to establish a connection with each customer; whether they be medical, recreational, or first time users. The Sales Associate must be empathetic towards all and have a strong willingness to find out what our customers’ needs are. With their cannabis experience and in-depth product knowledge, they will ultimately guide the customer through their purchase, helping them acquire whats best suited for their needs.
We are a very busy dispensary and the Sales Associate must thrive in a fast paced environment. It is not a job that can be done sitting down. As such, a Sales Associate must be comfortable standing for extended periods, while maintaining accurate attention to detail and excellent customer service skills.
**Responsibilities**:
- Open your till and balance it at closing
- Process customers’ transactions through our POS system
- Respond to any customer inquiries or concerns as they arise
- Participate and support an environment of genuine customer connection
- Maintain the cleanliness of our Sales Associate stations and behind-the-counter areas
- Compliance with all company policies and operating procedures
- Maintain a professional appearance, demeanor, and attitude at all times
- Refer customers with medical needs to our medical membership program
**Qualifications**:
- 2+ years of retail sales experience an asset
- A strong cannabis knowledge and a passion for working in the industry is an asset
- Friendly and outgoing team player with a positive attitude
- Strong customer service, communication and interpersonal skills
- Ability to multitask in a fast paced environment
- Able to stand for extended periods, move up and down stairs, and lift up to 50 pounds
- Experience with cash handling and POS systems
- Ability to pass a criminal background check
- Available to work weekends and holidays
Work Remotely
- No
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From $17.00 per hour
Expected hours: 24 - 40 per week
**Benefits**:
- Dental care
- Store discount
- Vision care
Day range:
- Holidays
- Weekends as needed
Flexible Language Requirement:
- French not required
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Application question(s):
- Are you available to work weekends?
**Experience**:
- Customer Service or Sales: 1 year (required)
Work Location: In person
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