Patient Access Navigator

5 months ago

Truro, Canada Nova Scotia Health Authority Full time

**Req ID**:164270**
**Company: Nova Scotia Health**
**Location**:Northern** **Zone, **Colchester East Hants Health Centre**
**Department**:MHA NZ Central Intake CRH**
**Type of Employment**:Casual** **Casual Relief** **(**3%** **FTE) x **1** **position(s)**
**Status: CUPE** **Healthcare** Position**
**Posting Closing Date**:14-Dec-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Provincial Manager - Intake Mental Health and Addictions (MHA) Program, the Health Care Social Worker position is responsible for facilitation of intake for MHA services. This is a provincial centralized telephone access service for Mental Health and Addictions Intake in Nova Scotia. This includes the utilization of appropriate screening tools, risk assessment, clinical triage and disposition, brief supportive counselling and psychoeducation, consultation, and information sharing. The Health Care Social Worker is responsible for facilitation of access into and out of Mental Health & Addiction. The Health Care Social Worker will build working relationships, assist with problem solving and support individuals while they learn to self-navigate the health care system. The Health Care Social Worker reduces barriers that prevent clients from getting treatment/support by identifying client needs and directing them to sources of support. The Health Care Social Worker will provide support and referral to ancillary support services for individuals needing assistance for their mental health and/or substance use/gambling. The Health Care Social Worker will act as a liaison between community resources and MHA and will remain knowledgeable of community resources, as well as Mental Health & Addictions teams and resources to ensure the best care.

**About You**:
We would love to hear from you if you have the following:

- Bachelor's degree in Social Work is required
- Registration with Nova Scotia College of Social Workers required
- Three years of related experience in Mental Health and Addictions in a health care setting
- Experience working with individuals with Mental Health and/or substance use/gambling concerns
- High degree of motivational interviewing skills and engagement techniques
- Experience utilizing screening and triaging tools
- Knowledge of harm reduction strategies and stages of change theory
- Demonstrated awareness of community resources and programs and community development methods
- Demonstrated knowledge of recovery-oriented practice & patient and family-centered care
- Non-Violent Crisis Intervention, Mental Health First Aid an asset, or committing to complete these courses
- Working knowledge of DSM
- Ability to navigate and de-escalate situations and offer crisis support using appropriate methods when needed
- Demonstrated knowledge of cultural sensitivity and cultural competency
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Casual Relief
- Hours may include some evenings until 8pm and holidays 830 - 430

**Compensation and Incentives**:
$33.80 - $42.68 hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Healthcare bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

**Follow Us

  • Patient Access Navigator

    2 months ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:184809** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:MHA NZ Central Intake CRH** **Type of Employment**:Casual** **Hourly FT long-assignment** (**100%**) x **1** **Healthcare** P**osition** **Posting Closing Date**:3-Oct-24** Nova Scotia Health is the largest provider of health services in Nova Scotia,...

  • Patient Access Navigator

    2 months ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:184809** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:MHA NZ Central Intake CRH** **Type of Employment**:Temporary** **Hourly FT long-assignment** (**100%**) x **1** **Healthcare** P**osition** **Posting Closing Date**:6-Sep-24** Nova Scotia Health is the largest provider of health services in Nova Scotia,...

  • Patient Access Navigator

    3 weeks ago

    Truro, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time

    About the OpportunityWe are seeking a highly skilled and compassionate Patient Access Navigator to join our team at Nova Scotia Health. As a key member of our Mental Health and Addictions team, you will play a vital role in facilitating access to mental health services for individuals in need.The Patient Access Navigator will work closely with our Provincial...

  • Patient Access Navigator

    2 months ago

    Truro, Canada Nova Scotia Health and IWK Health Full time

    Click here to apply as an internal applicant. Req ID: 184809Location: Northern Zone, Colchester East Hants Health Centre Department: MHA NZ Central Intake CRHType of Employment: Casual Hourly FT long-assignment (100%) x 1 Healthcare PositionPosting Closing Date: 3-Oct-24Nova Scotia Health is the largest provider of health services in Nova Scotia,...

  • Patient Access Navigator

    3 weeks ago

    Truro, Canada Nova Scotia Health Authority Full time

    Req ID: 184809 Location: Northern Zone, Colchester East Hants Health Centre Department: MHA NZ Central Intake CRH Type of Employment: Casual Hourly FT long-assignment (100%) x 1 Healthcare Position Posting Closing Date: 27-Oct-24 Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to...

  • Patient Access Navigator

    3 weeks ago

    Truro, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityWe are seeking a highly skilled Patient Access Navigator to join our team at Nova Scotia Health. As a key member of our Mental Health and Addictions Intake team, you will play a critical role in facilitating access to mental health and addiction services for individuals in need.Your primary responsibility will be to provide navigation...

  • Patient Access Navigator

    3 weeks ago

    Truro, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityWe are seeking a highly skilled Patient Access Navigator to join our team at Nova Scotia Health. As a key member of our Mental Health and Addictions Intake team, you will play a critical role in facilitating access to mental health and addiction services for individuals in need.Your primary responsibility will be to provide navigation...

  • Wellness Navigator Specialist

    7 days ago

    Truro, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time

    About the OpportunityNova Scotia Health is seeking a skilled Wellness Navigator to support individuals in accessing health services, programs, and resources.The ideal candidate will demonstrate flexibility and innovation in their approach, providing guidance and support to clients, and promoting active involvement in establishing person-centred goals.The...

  • Manager Patient Access and Flow

    5 months ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:159632** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:OPNZ STRAT-CARE COORDINATION CENTRE-CWZ** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: MGMT/NON-Union** **Management/Non Union** Position** **Posting Closing...

  • Patient Access and Flow Manager

    5 months ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:160054** **Company: Nova Scotia Health** **Location**:Northern** **Zone, **Colchester East Hants Health Centre** **Department**:OPNZ Access and Flow - Colchester County** **Type of Employment**:Temporary** **Hourly FT long-assignment** **(**100%** **FTE) x **1** **position(s)** **Status: MGMT/NON-Union** **Management/Non Union**...

  • Patient Access and Flow Manager

    5 months ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:160054** **Company: Nova Scotia Health** **Location**:Northern** **Zone, **Colchester East Hants Health Centre** **Department**:OPNZ Access and Flow - Colchester County** **Type of Employment**:Temporary** **Hourly FT long-assignment** **(**100%** **FTE) x **1** **position(s)** **Status: MGMT/NON-Union** **Management/Non Union**...

  • Leader Patient Flow and Operations

    22 hours ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:191487** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:OPNZ Clinical Care Coordinators** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **Management/Non Union** P**osition** **Posting Closing Date**:26-Nov-24** Nova Scotia Health is the largest provider of health services in Nova Scotia,...

  • Wellness Navigator

    2 weeks ago

    Truro, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityNova Scotia Health is seeking a skilled Wellness Navigator to support citizens in accessing health-enhancing behaviors and services. The successful candidate will work collaboratively with the Community Health Team, family physicians, and community groups to develop and implement a community-based wellness navigation model.The Wellness...

  • Leader Patient Flow and Operations

    24 hours ago

    Truro, Canada Nova Scotia Health and IWK Health Full time

    Click here to apply as an internal applicant. Req ID: 191487Location: Northern Zone, Colchester East Hants Health Centre Department: OPNZ Clinical Care CoordinatorsType of Employment: Permanent Hourly FT (100%) x 1 Management/Non Union PositionPosting Closing Date: 26-Nov-24Nova Scotia Health is the largest provider of health services in Nova Scotia,...

  • Wellness Navigator

    2 weeks ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID: 190895** **Location: Northern Zone, Colchester East Hants Health Centre** **Department: Primary Health Care** **Type of Employment: Permanent Hourly FT (100%) x 1** **CUPE** **Healthcare Position** **Posting Closing Date: 13-Nov-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also...

  • Quality & Patient Safety Leader

    4 months ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:178131** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:QISR Quailty Patient Safety CEH** **Type of Employment: QISR Quality Patient Safety (**100%** FTE) x **1** position(s)** **Status**:Management/Non Union** P**osition** **Posting Closing Date**:23-Apr-24** Nova Scotia...

  • Wellness Navigator

    2 weeks ago

    Truro, Canada Nova Scotia Health and IWK Health Full time

    Req ID: 190895Location: Northern Zone, Colchester East Hants Health Centre  Department: Primary Health CareType of Employment: Permanent Hourly FT (100%) x 1 CUPE Healthcare PositionPosting Closing Date: 13-Nov-24Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients...

  • Emotional Wellness Counsellor/navigator

    5 months ago

    Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:159393** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:PHCNZ STRAT-MCC PHC-CNZ** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: CUPE** **Healthcare** Position** **Posting Closing Date**:1-Aug-23** Nova Scotia Health is the...

  • Community Navigator

    5 months ago

    Truro, Canada Province of Nova Scotia Full time

    **Department**:Labour, Skills and Immigration **Location**:Pictou, Antigonish, Guysborough **Type of Employment**: Term **Union Status**: NSGEU - NSPG **Closing Date**:13-Sep-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Office of Immigration has a large mandate. We are responsible for attracting, integrating and...

  • Patient Flow Operations Leader

    4 weeks ago

    Truro, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityWe are seeking a highly skilled and experienced leader to join our team as a Patient Flow Operations Leader. In this role, you will be responsible for coordinating safe and efficient patient care services within our facilities, working closely with patients, families, management, staff, physicians, and community partners to achieve...