Patient Access and Flow Manager

6 months ago

Truro, Canada Nova Scotia Health Authority Full time

**Req ID**:160054**
**Company: Nova Scotia Health**
**Location**:Northern** **Zone, **Colchester East Hants Health Centre**
**Department**:OPNZ Access and Flow - Colchester County**
**Type of Employment**:Temporary** **Hourly FT long-assignment** **(**100%** **FTE) x **1** **position(s)**
**Status: MGMT/NON-Union** **Management/Non Union** Position**
**Posting Closing Date**:7-Dec-23**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**About the Opportunity**:
Reporting to the Director of Access and Flow, the Manager is responsible for providing strategic and operational leadership to multi-disciplinary teams within a patient-centred, collaborative practice model for patient care units, and to manage the movement of patients throughout the sites.

Working collaboratively and consultatively with patients/clients, families, management, staff, physicians, physicians’ offices, community partners, and service providers, the manager applies strategic and analytical thinking to address challenges to achieve the ultimate goal of high quality, safe and cost effective services to better support the patient experience/outcome, and to better support patient flow.

**About You**:
We would love to hear from you if you have the following:

- Degree in health-related field required. Master’s degree an asset.
- Minimum 5 years recent clinical experience in nursing or other allied health profession.
- Minimum 5 years recent experience in a leadership and/or management position with responsibilities related to program planning, evaluation, human resource and financial management within a unionized environment.
- Excellent oral and written communication skills.
- Intermediate level computer skills (MSOffice; Patient Flow Tableau system; & the ED tracker system, and SharePoint). Experience with Tableau an asset
- Strong understanding of bed management, utilization and patient flow methodologies as they relate throughout the continuum of care
- Excellent conflict resolution skills to investigate and resolve problems.
- Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team approach to decision making
- Understanding of continuous quality improvement tools and methodologies as it relates to system thinking as it involves public/culture, staff as clients, staff as employees, physicians, other government sectors, contracted services, etc.
- Strong process knowledge and process thinking abilities.
- Ability to work collaboratively with and engage others within an inter-professional practice environment.
- Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

**Hours**:

- Long Assignment, Full-time (100%); 75 Hours Bi-weekly
- Commencing as soon as possible for approximately 2 years.
- May include evening and weekend shifts.

**Compensation and Incentives**:
$41.48 - $55.11 Hourly

**Once You've Applied**

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

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