Community Associate

6 months ago


Québec, Canada Regus Full time

**Community Associate**

**QC, Levis - Levis**

The world of work is changing short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work

At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they wantin over 120 countries across the globe

Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

**The opportunity**

As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers so that your customers can focus on running their business.

**A typical day at IWG**

You arrive a few minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting roomand can you help her set up the projector and show her where to find a great cup of coffee. You’re off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It’s time for a quick coffee break, relax and enjoy a few minutes to yourself.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it’s too hot in their office, no problem you are on it and open a ticket in our service portal.

You’ve earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week’s networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything’s nice and tidy, it’s time to head home.

**About you**

We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

- A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic, and able to adapt to fast-changing situations
- Experience and confidence using MS Office and other basic IT equipment
- Fluent in both English and French is a plus

**What we offer**

On top of a competitive total compensation package, you’ll enjoy:

- Work life balance (no standard nights/weekends)
- Generous paid time off plans (sick and vacation)
- 12 Paid Company Holidays per calendar year (in addition to your PTO accrual)
- Competitive RRSP Program, with a Company match
- Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners
- A quarterly bonus plan program, plus an hourly rate of $18.61
- A bright and inspiring work environment
- Training and development opportunities aligned with great career path opportunities
- A professional workplace community (business casual attire required)



  • Québec, Quebec, Canada ASID Full time

    Job TitleSenior Communications SpecialistOverviewWe are seeking a highly skilled Senior Communications Specialist to join our team at ASID. In this role, you will be responsible for publicizing activities, workshops, and meetings for fundraising or information purposes.ResponsibilitiesCommunications: Publicize events, act as spokesperson, assist in brochure...


  • Québec, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...


  • Québec, Quebec, Canada beBee Professionals Full time $23,000 - $35,000

    We are seeking a Customer Service Associate to provide top-notch service to our customers at our food counter.Key Responsibilities:Take customer orders and prepare food items with a focus on quality and customer satisfaction.Ensure a clean and organized food counter, restock supplies, and handle customer transactions accurately.Requirements:Previous...

  • Softgoods Associate

    6 months ago


    Québec, Canada Giant Tiger Full time

    **About this Opportunity** Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and...

  • Hardgoods Associate

    6 months ago


    Québec, Canada Giant Tiger Full time

    **Compensation Grade**: Grade 1 - Stores **About this Opportunity** Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success....

  • Yard Associate

    6 months ago


    Québec, Canada AIM Services, Inc. Full time

    We are currently looking to hire a Yard Associate in Levis, QC Bilingual is essential (English and French) As a Yard Associate you will perform a variety of manual tasks to ensure smooth Trench Safety branch operation. Your primary objective will be to provide labor assistance to service technicians, sales staff and other branch personnel engaged in...


  • Québec, Canada Giant Tiger Full time

    **Compensation Grade**: Grade 2 - Stores **About this Opportunity** Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success....


  • Québec, Canada Walmart Canada Full time

    **Position Summary... **:To create and maintain a secure and effective work environment for all customers, associates, visitors and vendors while demonstrating positive and professional behavior at all times. Increase profitability and mitigate shrink caused by financial and Physical loss. **What you'll do...**: 1. Ensure store security by making daily...


  • Québec, Quebec, Canada ROME GROUP Full time

    Marketing and Communications Director at ROME GROUPAbout the RoleWe are seeking a highly skilled Marketing and Communications Director to lead our strategic vision and execution of communications and marketing strategy. This role will be responsible for developing and implementing annual communications plans, managing budgets for advertising and marketing...


  • Québec, Quebec, Canada Administration portuaire de Québec Full time

    Job SummaryWe are seeking a highly skilled Strategic Communications Professional to join our team at the Administration portuaire de Québec. This role offers an exciting opportunity for a motivated and experienced professional to contribute to the development and implementation of effective communications strategies.About UsThe Administration portuaire de...

  • Client Care Associate

    2 months ago


    Québec, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Client Care Associate to join our team at beBee Professionals. As a Client Care Associate, you will play a vital role in providing care and support to individuals in Québec Canada. Your primary responsibility will be to assist clients with daily living activities, ensuring their quality of life and promoting independence.Key...


  • Québec, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a reliable Sales Associate to manage customer transactions and ensure a positive shopping experience. This role involves handling cash, credit, and debit payments, assisting customers, and maintaining a clean and organized checkout area.Responsibilities:Process customer purchases and handle cash, credit, and debit transactions...


  • Québec, Quebec, Canada Spécialités D'Outillages RD inc. Full time

    About UsAt Spécialités D'Outillages RD inc., we are dedicated to providing exceptional customer service and sales experience.Job SummaryWe are seeking a motivated and detail-oriented Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing excellent customer service, processing transactions, and...


  • Québec, Canada The Children's Place canada Full time

    The Childrens Place (Place) has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability,...


  • Québec, Canada Tip Top - Place Laurier Full time

    _*Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!*_Want a career with a successful Canadian company? Let’s chat!_*What we can offer you*_;* We have an amazing employee discount!* Learning opportunities to help you grow and progress your career*...

  • Retail Sales Associate

    2 months ago


    Québec, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Retail Sales Associate to join our team at beBee Professionals in Québec. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...


  • Québec, Quebec, Canada ROME GROUP Full time

    Marketing and Communications Director Salary: $56,000-$65,000 per yearAbout the PositionThe ROME GROUP is seeking an experienced Marketing and Communications Director to lead our strategic vision and execution of communications and marketing strategy. The ideal candidate will be a communications wiz who thinks several steps ahead and approaches challenges...


  • Québec, Quebec, Canada Franchises Les Enfants Terribles Full time

    Job Title: Marketing and Environmental Sustainability AssociateThis internship offers a unique opportunity to contribute to the environmental preservation efforts of Franchises Les Enfants Terribles, while gaining valuable experience in marketing and sustainability.About the JobWe are seeking an ambitious individual to join our team as a Marketing and...

  • Sales Associate

    2 months ago


    Québec, Quebec, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a skilled Sales Associate to provide exceptional customer service and contribute to the overall success of our store in Québec, Canada.Key Responsibilities:Assist customers with their purchases and provide accurate information about products and promotions.Maintain a high level of product knowledge to offer personalized...


  • Québec, Canada Bath & Body Works Full time

    Brand: Bath & Body Works Location: Lévis, QC, CA Location Type: On-site Job ID: 03X7T Job Area: Store: Sales and Support Associate Employment type: Part-time Description At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our...