Seasonal Bilingual French Speaking Customer
2 months ago
**JOB SUMMARY**:
Customer Service Representatives (CSR’s) work under the direction of the Owner/Operator and/or Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies & procedures. They are a part of the overall MaintAir Family.
**DUTIES AND RESPONSIBILITIES**:
Provide quality customer service to a variety of customers including: travelling
passengers, travel agencies, corporate customers, and other internal and external groups.
Filing, handling cash, taking electronic payments and preparing cash reports.
Greeting flights, making announcements (boarding calls, paging passengers).
Work through flight IROPs as required.
Work through flight baggage issues as required.
Assist with baggage handling (bag jams/bag room congestion) and deliveries as required.
Perform Turn, RON and Ad-Hoc flight requirements as needed.
Provide cabin cleaning as needed, per carrier specifications.
Load catering/commissary/ice as required.
Brew and load coffee/hot water jugs as required.
Assist with on-board catering requirements as required.
Operate jetways, per air carrier and airport policies.
Update internal operations requirements.
Provide daily or shift reports to supervisors and/or management.
Complete customer luggage deliveries in company vehicle as required.
Other duties as assigned by management.
**QUALIFICATIONS AND REQUIREMENTS**:
Minimum College education or equivalent experience.
Clean criminal record required.
Ability to pass a personal health test (if required).
Knowledge of aviation and its related terms, short forms and verbiage.
Ability to speak and understand more than the English language would be an asset but not required.
Working knowledge of Microsoft Office, Windows, Google & Google Suite and general computer programs.
Computerized Reservations System (CRS) - Navitaire, AmeliaRes, Sabre would be an asset but not required.
Previous airline and/or in person customer service experience would be an asset.
Must have excellent customer service skills.
Must be able to work with mínimal supervision, and/or in a team environment working
varied and/or split shifts.
Must adhere to all company provided procedures and company policy manual.
**ADDITIONAL INFORMATION**:
PPE required is provided to employee.
Paid training.
50c/50e cost share on parkas & winter jackets.
50c/50e cost share on all uniform requirements.
Access to staff travel benefits (if available).
We have other current jobs related to this field that you can find below
-
Bilingual (English/french) Customer Experience
3 weeks ago
Ottawa, Canada Royal Canadian Mint Full timeThe Royal Canadian Mint is hiring a Customer Experience Ambassador who can thrive in a dynamic and inclusive environment. The incumbent is responsible for ensuring the seamless flow of day-to-day work activities under supervision and within the policies and procedures established by the Royal Canadian Mint. The incumbent must also provide informative,...
-
Bilingual Customer Service Representative
4 weeks ago
Ottawa, Canada Vtech Solution Inc Full time**Job Title: Bilingual Customer Service Representative (French & English)** **Duration: Temp to Perm - initially 3 month and hire permanently** **Shift: 9:00 AM - 5:00 PM** **Location: 2800 Swansea Cr, Ottawa, ON** **Role**: - Responsible for order management, account inquiries, customer queries or support issues - Data entry of orders, returns and/or...
-
Bilingual Customer Service Representative
3 weeks ago
Ottawa, Canada True Solutions Full time**Customer Service Representative (French/English)** We have immediate contract employment opportunity for 3 bilingual Customer Service Representative (French/English) for one of our Insurance clients. **Here’s what you’ll do** - Being a knowledge leader on our policies, products, services, and initiatives - Respond to calls from members, answering...
-
Bilingual Customer Service Representative
4 weeks ago
Ottawa, Canada GFL Environmental Inc. Full timeGFL Environmental is looking for a Bilingual Customer Service Representative who will assist in selling and promoting GFL’s Liquids waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment...
-
Customer Service Representative
4 weeks ago
Ottawa, Canada Medical Pharmacies Group Ltd. Full timePurpose: As part of the Customer Service Order Desk team, this role provides outstanding customer service by processing orders and inquiries received through various sources, including those from healthcare agencies, long-term care facilities, and individual clients or caregivers. Job Title: Customer Service Representative Location: Ottawa, ON Reports...
-
Fully Bilingual Barista
3 weeks ago
Ottawa, Canada Equator Coffee Roasters Full timeEquator Coffee Roasters is a community-based, quality-focused, mission-driven coffee roasting company based in Almonte, Ontario. We are looking for outgoing, **French** & English **speaking** coffee professionals to join the team in our NAC location on a full & part time basis. - Provide outstanding customer service and experience - Be an Equator Brand...
-
Specialist, Credit Customer Care
3 days ago
Ottawa, Canada Sysco Full timeSpecialist, Credit Customer Care (Bilingual - Eng & French) in Ottawa , Ontario Specialist, Credit Customer Care (Bilingual - Eng & French)Reports ToManager, Customer Care Center of ExcellenceLocationRemoteTypeFull time, PermanentClosing DateCompany OverviewSysco connects the world to share food and care for one another. Sysco leads from the heart of...
-
Customer Support Expert
4 days ago
Ottawa, Canada Uber Full time**About the Role** We’re looking to grow our frontline team in Ottawa. The Greenlight Hub is staffed with Uber Experts who have in-person and virtual interactions with customers who drive and deliver on the Uber platform. Our team uses a combination of sales, customer service, and problem solving to help “Earners” get more value out of their time...
-
Seasonal Driver
3 weeks ago
Ottawa, Canada Vanden Bussche Irrigation & Equipment Ltd. Full time**CAREER OPPORTUNITY** Delivery Driver - Ottawa, On (Seasonal) If you are a reliable, hard-working self-starter looking for an opportunity to deliver the irrigation industry’s top products, and work in a teamwork environment, we invite you to add your skills and drive to our talented team of professionals. We offer a competitive hourly wage, and...
-
Bilingual Customer Service Representative
5 days ago
Ottawa, Ontario, Canada Vtech Solution Inc Full timeJob Title: Bilingual Customer Service Representative (French & English)Duration: Temp to Perm - initially 3 month and hire permanentlyShift: 9:00 AM - 5:00 PMLocation: 2800 Swansea Cr, Ottawa, ONRole: Responsible for order management, account inquiries, customer queries or support issues Data entry of orders, returns and/or inquiries in designated...
-
Bilingual Customer Service Representative
4 weeks ago
Ottawa, Canada GFL Environmental Inc. Full timeGFL Environmental is looking for a Bilingual Customer Service Representative who will assist in selling and promoting GFL’s Liquids waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment...
-
Seasonal Bilingual Customer
5 days ago
Ottawa, Ontario, Canada Maintair Aviation Full timeJOB SUMMARY:Customer Service Representatives (CSR's) work under the direction of the Owner/Operator and/or Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies & procedures. They are a part of the overall MaintAir Family.They will support and work alongside all areas of the company and foster...
-
Ottawa, Canada Intact Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...
-
Client Service Administrator
1 week ago
Ottawa, Canada Hearinglife Ltd. Full timeHearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to "do what is best for the client" while increasing awareness of the effects of hearing loss and...
-
Bilingual (English/french) Customer Service
4 weeks ago
Ottawa, Canada Royal Canadian Mint Full timeThe Royal Canadian Mint is hiring a Customer Service Representative (CSR) who can thrive in a dynamic and inclusive environment. This position reports to the Manager, Customer Solutions Centre and is responsible for processing customers’ orders; up-selling customers to purchase additional products; converting information calls into sales and assists...
-
Ottawa, Canada Neo Financial Full timeStart Gig Working from home with ..........Bilingual Customer Experience SpecialistEarn $22.50 CAD per hour¹Must be fluent in English and French APPLY AT GIGCX MARKETPLACE Start Gig Working from home with ...........Bilingual Customer Experience SpecialistEarn $22.50 CAD per hour¹Must be fluent in English and French APPLY AT GIGCX MARKETPLACE Learn more...
-
Ottawa, Canada Neo Financial Full timeStart Gig Working from home with ..........Bilingual Customer Experience SpecialistEarn $22.50 CAD per hour¹Must be fluent in English and French APPLY AT GIGCX MARKETPLACE Start Gig Working from home with ...........Bilingual Customer Experience SpecialistEarn $22.50 CAD per hour¹Must be fluent in English and French APPLY AT GIGCX MARKETPLACE Learn more...
-
Bilingual French
3 weeks ago
Ottawa, ON, Canada Randstad Canada Full timeDo you have 5 years + of HR Generalist experience ? Are you very familiar with Ontario law and HR processes ? Are you Bilingual French? Our client, a manufacturing company in Ottawa, is looking for an autonomous and experienced Bilingual HR Business Partner. Title: HR Business Partner Work Schedule : Monday to Friday ( Hybrid) Hybrid model with...
-
Bilingual Saas Customer Support Specialist
5 days ago
Ottawa, Ontario, Canada Acuity Insights Full timePicture a world where colleges and universities can see applicants' full potential, looking beyond just grades in the admission process. Then, imagine these schools having easy-to-use tools that help support students throughout their entire educational journey, leading to the successful graduation of well-trained professionals. Imagine doctors, nurses,...
-
Bilingual Saas Customer Support Specialist
2 days ago
Ottawa, Canada Acuity Insights Full timePicture a world where colleges and universities can see applicants' full potential, looking beyond just grades in the admission process. Then, imagine these schools having easy-to-use tools that help support students throughout their entire educational journey, leading to the successful graduation of well-trained professionals. Imagine doctors, nurses,...
