Employee Services Supervisor

3 months ago


Dartmouth, Canada Halifax Regional Municipality Full time

**Job Posting**

Under the general supervision of the Manager, Employee Services, the ESS is responsible for providing guidance, leadership, support, and assistance to employees in Transit operations (Conventional Bus service, Access-a-Bus service, Ferry, and Fleet) for the safe delivery of transit service.

**QUALIFICATIONS**

**Education & Experience**:

- Completion of a related University/College level program in an area such as human resources, industrial/organizational psychology, or business administration. A suitable combination of training & experience will also be considered
- Class 2 driver’s license an asset, or willingness to obtain
- Minimum 5 years of experience in a unionized operational environment; public transit experience is an asset
- Must offer experience in at least three of the following areas: performance management in a unionized environment, conducting employee investigations, collective agreement administration, administering attendance support programs, providing critical incident support, conducting healthy workplace activities (occupational health and safety, wellness), group facilitation, and/or conducting conflict mediation
- Experience in a supervisory position in a unionized environment
- A demonstrated track record of exercising good judgment, being committed to quality customer service and safe work practices, and developing effective, respectful work relationships
- Graduation from HRM’s Aspiring Leader’s Program is considered an asset, and completion of the program is equivalent to one year of leadership experience

**Technical / Job Specific Knowledge and Abilities**:

- Knowledge of internal investigation principles
- Knowledge of grievance procedures and principles of administering a collective agreement
- Knowledge of change management principles
- Knowledge of conflict resolution principles
- Understanding of WCB Act, Motor Vehicle Act, Labour Standards Act, Human Rights Act, Trade Union Act, Occupational Health and Safety Act, Motor Carrier Act, Privacy-related legislation

**Security Clearance Requirements**: Applicants may be required to complete an employment security screening check.

**Please Note**: An Eligibility List will be established from this competition. Future vacancies that are not filled internally will be filled from this Eligibility List. The list will be effective for 6 months and could be extended, as required.

**COMPETENCIES**: Valuing Diversity; Conflict Management; Decision Making; Teamwork & Cooperation; Organization & Planning; Communication; Customer Service; Developing Others; Value & Ethics

**WORK STATUS**: Temporary (up to 12 months), Full-time

**HOURS OF WORK**: Monday to Friday, 8:30 a.m. to 4:30 p.m., 35 hours per week. Additional hours may be required to support operational needs.

**SALARY**: Level 6, Non-Union, $71,650 - $92,730.

**WORK LOCATION**:RLTC, 80 Grassy Lake Drive, Halifax NS/BTC, 200 Ilsley Avenue, Dartmouth NS. Employees will be required to travel between various locations throughout HRM.

**CLOSING DATE**: Applications will be received **up to 11:59 pm on Sunday, October 6,2024.**

**Please note**: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.

(position #78622311)



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