Clinic Secretary, Neonatal Follow-up Program, Bc

1 month ago

Vancouver, Canada PHSA Full time

**Clinic Secretary, Neonatal Follow-Up Program**

**BC Children’s & Women’s Health Centre**

**Vancouver, BC**

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

**What you’ll do**
- Utilizing a computerized scheduling system schedule and book patient appointments and follow-up appointments which includes booking interdisciplinary appointments, adjusting arrangements in accordance with patient and departmental requirements and notifying both patient and clinician, ensuring that appropriate date, time, and location are provided to patient, and placing appointment reminder calls to patients/families.
- Contact patient’s family to confirm appointments and explain multi-disciplinary appointment system. Notify the appropriate department regarding any additions, deletions and/or changes to appointments.
- Using computerized patient registration system, pre-register patients for upcoming clinic appointments ensuring that all patient demographic information is accurate. At time of clinic, re-confirm demographic information and update computer system as necessary, explain the multi-disciplinary appointment system to families, obtain written, signed consent forms from parents, authorizing release of information and photographs child and parent for NFU file.
- Prepare for Monthly Intake Meetings by gathering patient charts and photocopying appropriate forms for distribution to Clinic team members.
- Perform reception duties such as receiving patients, parents and visitors and directing them to the appropriate area. Answer, screen and re-direct telephone calls and documents appropriately. Receive, sort, and distribute correspondence, handle inquiries regarding the clinic, and re-direct inquiries as necessary. Print out or types appointment lists for each clinic day.
- Assemble chart using information from patient records from both internal and external sources. Prepare charts for clinic days by pulling charts and including appropriate NFU forms, billing forms and study forms, as needed.
- Maintain Neonatal Follow-up database by inputting patient data on the computer database system in order to establish, maintain and store such for statistical purposes.
- Maintain and update filing system for items such as charts. Photocopy, mail and distribute multi-disciplinary reports.
- Maintain inventory of office supplies for the department, replenishing as necessary.
- Perform other related duties as required.

**What you bring**
- Grade 12 and two year’s recent, related experience or an equivalent combination of education, training and experience.
- Ability to keyboard at 45 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

**Job Type**:Temporary Part-Time (until 01/12/2024)

**Wage**:$24.41 per hour

**Location**:4500 Oak Street, Vancouver

**Hours of Work**:0800 - 1600

**Requisition # **137224

**What we do**

BC Children’s & Women’s Health Centre is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

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