Financial Service Representative

4 weeks ago

StrathroyCaradoc, Canada goeasy Full time

easyhome is the largest merchandise lease-to-own company in Canada. With over 170 locations from coast to coast, we offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

Working at goeasy during COVID-19:
We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic:

- Adoption of best practices and protocols to ensure a safe interview and onboarding experience
- Continuing to serve our customers through our phone and digital channels
- Mandatory social distancing in all of our locations
- Maximum person limit in our branches and stores
- Rigorous hygiene practices in all branch and store locations
- Free virtual healthcare access for all permanent employees
- Continued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada

**So what will you do as a Financial Service Representative?**
- Create superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environment
- Demonstrating compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needs
- Welcome and engage customers visiting your store location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding store sales targets
- Capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while transparently and openly communicating the terms and conditions of our financial products
- Manage collections activities for all past due financial accounts, maintaining an impeccable level of service

**What we are looking for**:

- A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferred
- Secondary school diploma is required; post-secondary education with a background in Business or a Finance is preferred
- People Oriented, Enterprising and an excellent communicator with the ability to create memorable customer experiences for every financial sale
- Proficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programs
- Ability to multi-task, adapt to change in a fast-paced sales environment
- Achievement and results oriented with a positive attitude to drive sales and increase customer satisfaction
- Empathetic, compassionate and operate with integrity with every sale - really care for our customers

**Inclusion and Equal Opportunity Employment**

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

**Additional Information**:
We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: One location

Application deadline: 2023-01-21

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