Regional Operations Manager

17 hours ago

Montréal, Canada SuperiorMasterBuilt Hotels Ltd Full time

MasterBUILT® Hotels develops, builds, manages and invests in best-in-class limited service hotels across Canada. We live and breathe new build hotels developing more than anyone else in the country. Being an industry leader means we are always in search of the best people that share our four Core Pillars, are ideal team players, and a have a desire to learn and grow.

**NEW OPPORTUNITY**:
**REGIONAL OPERATIONS MANAGER**

**Montreal, QC or Ottawa, ON (remote-based)**

The **Regional** **Operations Manager** will be responsible for the profitability and operational standards of all corporate owned hotels, with a focus on assigned hotels within the company’s portfolio. The **Regional **Operations Manager** will also be responsible, in partnership with the corporate operations team, for the development and leadership of a well-rounded hotel team.

This position will be a combination of home-based and hotel-based until a permanent office in the region is developed. This role requires up to 40% travel and the ability to communicate fluently in English and French.

**RESPONSIBILITIES**:
**Leadership**
- Provide leadership and direction in the development, execution, and measurement of guest service standards within the Hotel Division consistent with the company’s core service standards.
- Ensure hotel and service standards are met and hotel management team is delivering consistent quality that meets or exceeds the expectations of ownership, brand and guest’s needs.
- Work with senior department leader and COO to ensure a consistent brand message is communicated amongst hotel portfolio.
- Have the knowledge to work all departments of a hotel and be prepared to jump in to help or perform General Manager duties from time to time
- Work alongside senior department leader to provide leadership in the development and monitoring of fiscal budgets and strategies to produce both short-term and long-term profitability.
- Develop and implement strategic plan and vision in partnership with the operations team consistent with the Company’s strategic vision for assigned portfolio of hotels.
- Work closely with General Managers, senior department leader and Human Resources to develop overall skills/growth (bench strength). Demonstrate leadership and coaching experience, promoting and developing team-oriented philosophy, stressing the importance for providing unparalleled commitment to excellence in service.
- Promote a culture of effective communications, service excellence, teamwork, performance feedback, recognition, mutual respect, employee satisfaction and diversity.
- Organize staff and resources, delegate tasks and coordinate multiple functions to accomplish established objectives most effectively and efficiently.
- Conduct operational reviews with General Managers in assigned region to discuss and evaluate guest satisfaction scores, budget forecast, marketing initiatives, and sales production against established goals.
- Work alongside assigned region General Manager team, Revenue Management, Sales & Marketing team and senior department lead to ensure budget revenue and profitability targets and owner’s expectations are met or exceeded.
- Travel to hotel locations is required, travel will consist of 30-40% of the role.

**Financial**
- Assist in the preparation of monthly/annual departmental budget/forecast and provide supporting documentation for COO/senior management’s review, when necessary.
- Develop pre-opening budgets and business plans for each new hotel in assigned region
- Work with RevMax team to develop and implement effective rate strategies for the market
- Support development team in establishing pro forma budgets / forecasts and hotel design in assigned region
- Review vendor agreements to ensure cost effectiveness and negotiation on the hotels’ behalf

**Marketing, Research and Development**
- Participate in the research, development, evaluation, and implementation of new products, services, technology and processes to ensure assigned hotel portfolio a competitive position in anticipation of changing customer needs within the dynamic environment.
- Work alongside General Managers and Revenue Management to implement necessary rate changes to maximize hotel revenues. Closely monitor occupancy, rates and demand forecasts, making recommendations concerning current and future rates for assigned portfolio.
- Research and analyze existing data and trends and take action to reduce costs and increase hotel revenues whenever possible.
- Participate in developing marketing strategies to increase volume and market share; investigate potential opportunities for incremental revenue whenever possible.

**Customer Service**
- Ensure adherence to customer service standards within established departmental policies and procedures. Evaluate and correct/modify systems and structures that create problems or impede commitment to excellence in service
- Develop and communicate innovative guest focused initiatives t

  • Manager Regional Operations and Service

    6 days ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 164339 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The PB Manager Regional Operations & Service is responsible for leading and coaching the Private Banking Service, teams, while sustaining overall operational efficiency and effectiveness. In addition, the incumbent is responsible...

  • Regional Operations and Maintenance Manager

    4 weeks ago

    Montréal, Canada National Research Council Canada Full time

    Great Minds. One Goal. Canada's Success. Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. We are looking for a Regional Operations and Maintenance Manager to support our Real Property Planning and Management Branch. The Regional Operations...

  • Regional Manager

    2 weeks ago

    Montréal, Canada Real Fruit Bubble Tea Inc. Full time

    **BILINGUAL REGIONAL MANAGER**: - **Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for...

  • Regional Manager

    2 weeks ago

    Montréal, Canada Real Fruit Bubble Tea Inc. Full time

    _**Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 103...

  • Regional Manager

    2 weeks ago

    Montréal, Canada Real Fruit Bubble Tea Inc. Full time

    _**Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 103...

  • Regional Sales Manager, Operational Technologies

    5 days ago

    Montréal, QC, Canada Fortinet Full time

    We are looking for an Operational Technology (OT) Regional Sales Manager (OT-RSM) to support the sales for Operational Technology & Critical Infrastructure (OTCI) solutions in the eastern region of Canada. The OT-RSM (Operational Technology Regional Sales Manager) is a seasoned professional with excellent sales/business development background and solid...

  • Regional Operations Manager

    3 weeks ago

    montréal, Canada Leyad Full time

    Our CompanyEstablished in 2016, Leyad is a fast-growing Montreal-based Real estate Management company with a diverse portfolio of premier residential, commercial and industrial properties across Canada. Since its creation, Leyad has rapidly established its real estate footprint in different parts of the country with the acquisition and effective management...

  • Regional Manager

    4 weeks ago

    Montréal, Canada Laurus Summer Camp Full time

    **Regional Manager - Camp and Extracurricular programs** **Position Summary** In the role of Regional Manager, you will assume a critical responsibility in the overall success of our organization’s day camps. Your primary focus will be overseeing the management and operations of multiple campsites. This dynamic position demands a strategic thinker with...

  • IT Infrastructure Regional Manager

    3 days ago

    Montréal, Canada Ubisoft Full time

    Company Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...

  • Regional Operations Manager

    3 weeks ago

    Montréal, QC, Canada Leyad Full time

    Our Company Established in 2016, Leyad is a fast-growing Montreal-based Real estate Management company with a diverse portfolio of premier residential, commercial and industrial properties across Canada. Since its creation, Leyad has rapidly established its real estate footprint in different parts of the country with the acquisition and effective management...

  • Regional Sales Manager

    4 weeks ago

    Montréal, Canada Renuit- Northern Contours Full time

    We are seeking a highly motivated and experienced Regional Sales Manager to join our team. As a Regional Sales Manager, you will be responsible for overseeing sales activities and driving revenue growth within your assigned region. You will lead a team of sales representatives, develop and implement sales strategies, and build strong relationships with key...

  • Franchise Business Consultant

    2 days ago

    Montréal, Canada Booster Juice Full time

    **Job description** As a **Franchise Business Consultant,** you will be responsible for managing your region and their respective franchise partners. You will help your franchise partners fulfill the Booster Juice brand promise “To offer **premium** products while providing an **extraordinary** customer experience in a **clean** and **safe**...

  • Regional Operations Managers

    4 weeks ago

    Montréal, QC, Canada Pizza Pizza Full time

    “Always our best food, made especially for you.” Pizza Pizza’s mission is to make each and every occasion with us an enjoyable and memorable experience for both our customers and our team members. Pizza Pizza is Canada’s favourite pizza chain for a lot of reasons, but the most important one is our people. Before that box ever arrives at your door, a...

  • Regional Operations Manager

    3 weeks ago

    Montréal, QC, Canada Leyad Full time

    Our Company Established in 2016, Leyad is a fast-growing Montreal-based Real estate Management company with a diverse portfolio of premier residential, commercial and industrial properties across Canada. Since its creation, Leyad has rapidly established its real estate footprint in different parts of the country with the acquisition and effective...

  • Regional Operations Manager

    3 weeks ago

    Montréal, QC, Canada Leyad Full time

    Our Company Established in 2016, Leyad is a fast-growing Montreal-based Real estate Management company with a diverse portfolio of premier residential, commercial and industrial properties across Canada. Since its creation, Leyad has rapidly established its real estate footprint in different parts of the country with the acquisition and effective...

  • Regional Manager

    6 days ago

    Montréal, Canada BGIS Full time

    **Who We Are** **Job Summary**:Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and quality service delivery. **Key Responsibilities**: Functioning as a core member of the Operations team the Regional Manager must be able to: - Carry out...

  • Regional Technical Manager

    1 week ago

    montréal, Canada Fuze HR Solutions Full time

    Our client, an innovator and leading OEM of commercial cooking equipment to the hospitality food industry, is in search of a Regional Technical Manager, responsible for the Montreal region.What our client offers:Competitive base salary of $ 85,000 + performance bonus paid quarterlyCompany paid benefits package, pension plan with RRSP matching20 paid vacation...

  • Regional Technical Manager

    1 week ago

    montréal, Canada Fuze HR Solutions Full time

    Our client, an innovator and leading OEM of commercial cooking equipment to the hospitality food industry, is in search of a Regional Technical Manager, responsible for the Montreal region.What our client offers:Competitive base salary of $ 85,000 + performance bonus paid quarterlyCompany paid benefits package, pension plan with RRSP matching20 paid vacation...

  • Operations Manager

    6 days ago

    Montréal, Canada Real Fruit Bubble Tea Inc. Full time

    **_Are you passionate about bubble tea businesses?_** **_Are you someone who always thrives to grow and accomplish more?_** **_If yes, join us today!_** **_If not now, when?_** **_If not me, who?_** Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 83...

  • Regional Manager, Health, Safety

    4 weeks ago

    Montréal, Canada WSP Full time

    **The Opportunity**: The Regional Manager - HSE Risks Prevention Expertise Delivery for the region of Quebec is responsible for ensuring that the regional team of advisors, under his/her supervision, is consistently & competently proactively supporting and overseeing the Business Sectors’ staff & employees in implementing WSP Canada’s processes &...