Enterprise Network Specialist

3 weeks ago

Edmonton, Canada Edmonton Catholic Schools Full time

Edmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 44,000 students and 5,000 employees in 95 schools plus other sites.

**Enterprise Network Specialist**:
**Requisition ID**: 6970

**Hours Per Week**: 35

**Position**: New

**FTE**: 1

**Department**: Infrastructure Services

**No Months Per Year**:

**Position Status**: Permanent

**Employee Group**: OOS

**Rate of Pay**: $82,424 - $103,045

**Posting Closing Date**: 3/15/23

This position provides leadership and technical expertise to peers, associates, and management by working closely with interested parties to develop technical solutions and identify business needs for administrators, teachers, students and parents. The job also supports the Division’s mission critical enterprise client/server Data Centre environment that connects all schools through a common Wide
- Area Network infrastructure, providing access to information and tools in a secure manner and to ensure that these mission critical systems and their associated data can be rapidly restored to operation in the event of a disaster.

Other responsibilities include analysis and implementation of security solutions to protect unauthorized access to Division resources and to protect both the privacy of individuals and the confidentiality of information stored within the Divisions information systems.

RESPONSIBILITIES
- Work with stakeholders to identify, recommend and ultimately design and implement technical solutions in support of Division initiatives.
- Provide technical leadership in areas of expertise while participating on project teams to design and implement solutions that deliver solutions to address identified needs.
- Develop and implement disaster recovery plans for all mission critical systems and data, documenting instructions and procedures to ensure rapid reliable recovery in the event of a system failure.
- Provide technical leadership and assist in training less experienced staff, prepare written instructions to aid staff in the understanding.
- Seek opportunities to improve processes, products, and services by identifying opportunities where information technology may assist in the resolution.
- Resolve complex high priority escalated problems by interfacing with staff, clients and/or vendors to diagnose and correct computer hardware/software and network related problems.
- Manage the enterprise environment for the purpose of maintaining capacity planning, patch management and remote administration.
- Provide support to administrative and educational environments by writing scripts to automate task and develop, plan for, and implement solutions where none currently exist.
- Upgrade, tune and troubleshoot problems related to all systems located in the Division’s data centre.
- Monitor the Division’s enterprise information systems to identify potential problems or bottlenecks.
- Design and implement solutions to eliminate bottlenecks while developing long range capacity plans.
- Manage network access and security focusing on protecting private or confidential data from unauthorized access and protecting the privacy of individuals.
- Provide coverage for the Senior Enterprise Network Specialist during absences.
- Maintain technical knowledge through a range of professional development activities.

QUALIFICATIONS
- Post-secondary degree or diploma in computer systems or equivalent experience, seven years of directly related experience working with a range of disciplines and programs
- Microsoft Certified Systems Engineer (MCSE)
- Knowledge of troubleshooting all issues of the Data Centre including Active Directory problems including DNS, TCPIP routing and Authentication.
- In-depth knowledge of Hyper-V design and configuration
- Awareness of security threats and vulnerabilities.
- In-depth working knowledge of Microsoft’s active directory (AD)
- Knowledge of enterprise services such as, SQL Server, IIS, DNS, ILM, ISA and VB Scripting/Powershell
- Knowledge of troubleshooting principles and techniques
- Knowledge of safe workplaces and awareness of Occupational Health and Safety regulations and legislation
- Knowledge of project management principles with directly related experience managing projects.
- Understanding of Division and department business, operations, programs, goals and objectives
- Strong time management skills with the ability to work with multiple tasks simultaneously
- Excellent oral and written communication skills and strong technical writing skills
- Strong analytical and conceptual skills with the ability to create original concepts/theories and long-term strategies
- Strong teamwork skills with the ability to work independently
- Customer service focused attitude and the ability to conduct needs assessment of non-technical users
- Ability to influence decision

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