Digital Solutions Manager

2 weeks ago

Surrey, Canada E.B. Horsman & Son Full time

**About the Team**
E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living our core values and carrying our mission statement of “Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry.”

**Why Join the EBH Team?**

**The Perks.**
- Full benefits package
- Competitive compensation plan
- Profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Birthday day off

**The People & Culture. **You will be a part of a collaborative team with people you can be proud to work with.

**Continuous Development. **You will have access to our EBH University for personal & professional development. Training & Development has been an essential part of our culture. Increasing our knowledge not only builds confidence but empowers growth through learning.

**Position Type/Schedule**:This is a full-time position with the possibility of working in a hybrid arrangement.

**About the role**:We are experiencing an exciting growth trajectory at E.B Horsman, which creates new opportunities where motivated individuals can help to drive our company forward. We are looking for a knowledgeable and collaborative Digital Solutions Manager who can deliver results and work well within a team. This role will report directly to the VP, of Digital Solutions and Technology.

**What are the Key Accountabilities?**
- ** Digital Solutions **team manager & leader**:support and develop team members, prioritize workload and deliver key outcomes. Contribute as a member of the Digital & Technology management team, including handling escalations, resolving confidential staffing issues, measuring and tracking team KPIs, organizing technology roadmaps, presenting at AGMs, and assisting with budgeting. Responsible for stakeholder engagement and management with management across the company. Responsible for change management and CAB processes and approvals.
- ** Technical **expertise** and **proficiency**:must be senior level Microsoft SQL Server developer and administrator, and experienced technical administrator and solution designer the team can rely on with SSMS, SSRS, PowerBI, PowerApps, PowerAutomate, Salesforce, HubSpot, ERP, WMS, eCommerce, data integration SaaS tools, etc.
- ** Documentation**: responsible for accurate and complete documentation including solution design, data flow, version control, change management and DRP / BCP.
- ** Relationships**: manage relationships with managed service providers, vendors, and contractors including negotiation and authorization of software and service acquisitions, support contracts and service level agreements.

**You bring the following skills/qualifications**:

- Bachelor's Degree or Diploma in Computer Information Systems, or 10 years of equivalent work experience.
- Minimum of three (3) years of experience managing a technical team.
- Must have experience with data warehousing.
- Proven success in building enterprise reporting strategies to empower a data-driven culture.
- Excellent communication (verbal, written, and presentation) and documentation skills.
- Experience implementing change management and version control processes.
- Experience managing service providers.
- Working knowledge of ticketing systems (e.g. FreshService).

**Our Core Values: Celebrating the Past, Empowering the Future**

Teamwork & Collaboration | Integrity| Commitment | Reliability | Initiative | Continuous Improvement

**Take Your Next Step With EBH**

**Our Commitment to Inclusion & Diversity**
- We thank all interested applicants. However, we are only able to work with those who live in Canada and have permanent working status. Please note that only those chosen for an interview will be contacted._

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