Insurance Advisor

1 month ago

Victoria, Canada Western Financial Group Full time

**Truthfulness | Fairness | Value | Loyalty**

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

**CONTACT CENTER - INSURANCE ADVISOR**

Our Insurance Advisors are responsible for proactively meeting customers’ needs in a high volume contact center. In this ever-changing environment, we are looking for team members who are passionate about customer service, that like to have fun and celebrate their successes together.

**Here is what a typical day looks like**
- Manage incoming call queues and maintain low wait times
- Answer customer inquiries, striving for one touch resolution for the customers
- Optimize sales opportunities in each call, while prioritizing customers’ needs
- Quickly access information from online databases to complete customers transactions
- Make outbound calls for customer policy renewals and account reviews
- Adapt your sales strategy based on the nature of your call, and customers priorities

**The value you bring**
- Level 1 General Insurance License required
- Passionate about customer service
- 2-3 years in a sales or customer service
- Excellent phone etiquette
- Professional experience building rapport with customers

**Preferred**
- Call center experience
- Level 2 General Insurance License preferred
- Previous Insurance experience preferred
- Adept in retrieving customer data efficiently
- Recent post-secondary and or vocational training

Location: Victoria, BC

Hours: Full Time - 37.5 hours/week
- Tuesday-Saturday 8am-8pm PST

Salary Range: $42,000 - $56,000

Requisition: 80421

**What if I don’t meet every requirement?**

If you’re excited about the role but your experience doesn’t check every box - we still encourage you to apply. You may be the right person for this role - or we might have another that suits you even better

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

**Health and Wellness**

We take pride in providing programs that add value to our people’s lives - after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

For over 20 years, supporting our local communities has been a part of everything we do - it’s engrained in our culture though the Western Financial Group Communities Foundation.

  • Insurance Advisor

    4 days ago

    Victoria, Canada Westland Insurance Full time

    Insurance Advisor Victoria (Colwood), BC, 1910 Sooke Road #104, Victoria, British Columbia, Canada Req #2993 Wednesday, May 8, 2024 We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in  Colwood , BC.  Do you love...

  • Insurance Advisor

    1 month ago

    Victoria, Canada Seafirst Insurance Full time

    Searching for a new Insurance opportunity? Look no further! SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay,...

  • Insurance Advisor

    1 month ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC at our Westside Village office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Insurance Advisor

    1 month ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria, BC at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Insurance Advisor

    1 month ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in Victoria at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Senior Insurance Advisor

    5 days ago

    Victoria, Canada Westland Insurance Full time

    Senior Insurance Advisor Victoria (Uptown), BC, 3680 Uptown Boulevard #106, Victoria, British Columbia, Canada Req #2997 Wednesday, May 15, 2024 We’re searching for a Senior Insurance Advisor . Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor in ...

  • Senior Insurance Advisor

    5 days ago

    Victoria, British Columbia, Canada Westland Insurance Full time

    Senior Insurance Advisor Victoria (Uptown), BC, 3680 Uptown Boulevard #106, Victoria, British Columbia, Canada Req #2997 Wednesday, May 15, We're searching for a Senior Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor in Victoria, BC in our...

  • Insurance Advisor

    4 weeks ago

    Victoria, Canada Seafirst Insurance Full time

    Searching for a new Insurance opportunity? Look no further! SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay,...

  • Senior Insurance Advisor

    5 days ago

    Victoria, Canada Westland Insurance Full time

    Senior Insurance Advisor Victoria (Uptown), BC, 3680 Uptown Boulevard #106, Victoria, British Columbia, Canada Req #2997 Wednesday, May 15, 2024 We're searching for a Senior Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group is growing and has an exciting opportunity for a Senior Insurance Advisor in Victoria,...

  • Insurance Advisor

    1 month ago

    Victoria, Canada Seafirst Insurance Full time

    Searching for a new Insurance opportunity? Look no further! SeaFirst Insurance Brokers are insurance specialists. Our rapidly growing company has been providing our clients with the finest in general insurance services for over 40 years and are proud to be the largest general insurance brokers on the Saanich Peninsula, with offices in Brentwood Bay,...

  • Insurance Advisor Trainee

    1 month ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor Trainee. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor Trainee in Victoria, BC at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Trainee - Insurance Advisor

    4 weeks ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for a Trainee - Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Trainee - Insurance Advisor at our Victoria, BC (Westside Village) location. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Trainee - Insurance Advisor

    1 month ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for a Trainee - Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Trainee - Insurance Advisor at our Victoria, BC (Uptown) location. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded...

  • Team Lead, Insurance Advisor

    4 days ago

    Victoria, Canada Westland Insurance Full time

    Team Lead, Insurance Advisor Victoria (Uptown), BC, 3680 Uptown Boulevard #106, Victoria, British Columbia, Canada Req #2689 Thursday, March 21, 2024 We’re searching for a Team Lead, Insurance Advisor in Personal Lines in Victoria, BC in our Uptown location.Are you searching for new possibilities? Expected Compensation:The expected hourly hiring...

  • Client Advisor, Auto Insurance

    2 days ago

    Victoria, Canada Acera Insurance Full time

    Client Advisor, Auto Insurance - Megson FitzPatrick May 29, 2024 Location: Victoria, British Columbia, CA We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.  Our people are: Encouraged to...

  • Team Lead, Insurance Advisor

    1 month ago

    Victoria, Canada Westland Insurance Full time

    Victoria (Uptown), BC, 3680 Uptown Boulevard #106, Victoria, British Columbia, Canada Req #2689 Thursday, March 21, 2024 We're searching for a Team Lead, Insurance Advisor in Personal Lines in Victoria, BC in our Uptown location. Are you searching for new possibilities? **Expected Compensation**: The expected hourly hiring range for this role is $26.40 to...

  • Team Lead, Insurance Advisor

    1 month ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for a Team Lead, Insurance Advisor in Personal Lines in Victoria, BC in our Uptown location. Are you searching for new possibilities? **Expected Compensation**: The expected hourly hiring range for this role is $26.40 to $33.00, with a 35 hour work week. Your rate of pay will be determined based on your individual qualifications and...

  • Insurance Advisor

    1 month ago

    Victoria, Canada Western Financial Group Full time

    **Truthfulness | Fairness | Value | Loyalty** As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

  • Insurance Advisor

    2 days ago

    Victoria, Canada Western Financial Group Full time

    **We are one of Canada’s Top Employers, Join Us** Looking to work with a high performing team to provide our clients the coverage they need by building strong business relationships and delivering excellent service? **Insurance Advisor - Personal Lines** As an Insurance Advisor you are responsible for meeting sales targets through quotes and by...

  • Associate Insurance Advisor Ii

    2 weeks ago

    Victoria, Canada Co-operators General Insurance Company Full time

    Company: CGIC/Co-operators Department: Retail Sales Employment Type: Regular Full-Time Work Model: Office Based Language: This role operates in English. For More Info Contact: Manraj Mangat **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is...