Assistant Regional Manager

2 weeks ago

St Albert, Canada Global Traffic Group Full time

Global Traffic Group Ltd. seeks an **Assistant Regional Manager** to join our team. Reporting to the Regional Manager, this position provides support to the daily operations and the Regional Manager. You will be a valuable partner to the team, which needs you to adjust and adapt to the ever-changing demands of the day. Working with the Regional Manager, you will be responsible for ensuring that the clients and their contracts are satisfied by providing adequate resources, equipment, training, and the coaching of Peace Officers. This position requires the ability to think strategically, work with all stakeholders professionally, and have a continuous improvement mindset to ensure we continue to provide the best possible solutions.

**Major Accountabilities/Responsibilities (Including but not limited to the following)**
- Working with the Regional Manager, maintain a working relationship with all program managers, CAO, town managers, and police of jurisdiction.
- Working with the Regional Manager to ensure field operations and schedules meet our contracts’ needs.
- Manage internal and external commitments.
- Second-tier call center support.
- Review and approve all ATE withdrawal requests.
- Staying current on provincial ATE changes.
- Working with the Regional Manager to implement legislative changes to daily operations.
- Liaise with reception on any issues/concerns.
- Communicate and support Alberta Public Safety and Emergency Services (formerly Solicitor General) on ATE-related projects.
- Ensure that all incident reports are completed and followed up satisfactorily.
- Support the Regional Manager in community audits.
- Support the flow of information and communication between teams within ATE.
- Support new programs and projects.
- Support a safe work environment for Global employees.

**Qualifications**:

- Police Officer/enforcement background with a minimum of five (5) years of experience
- Related post-secondary education is considered an asset.
- Working knowledge and understanding of the Provincial and Canadian justice systems, law, and statutes.
- Valid driver’s license
- Strong proficiency in using MS Office Suite, Office 365 and other technology.

**Skills & Attributes**:

- Ability to think globally, strategically, and creatively.
- Able to quickly analyze issues and determine the best course of action using available resources.
- Excellent verbal and written communication skills.
- Strong organizational and planning skills with the ability to multi-task in an environment with multiple priorities and deadlines.
- Ability to work cross-functionally and build lasting relationships with fellow team members.
- Ability to excel in high-pressure situations.
- Proven ability to work independently, take the initiative, and work to plan.
- Proven adherence to confidentiality.
- Leadership/management experience would be an asset.

**Hours of work**: 40 hours per week, Monday to Friday

**Location**: St. Albert, AB

**This role is required to work on-site.

**Conditions of Employment**:

- Successful applicant will be required to obtain a satisfactory criminal background check.
- Successful applicant will be required to provide a clean driver abstract and claims experience history.

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