Case Manager, Addictions

2 months ago

Brampton, Canada PCHS Full time

**Job Title**:Case Manager, Addictions (Withdrawal Management)

**Job Posting #** **CM-ADD-W-028/2023-24**

**Date Posted**:November 28, 2023

**Reports to**:Supervisor, Addictions Program

**Position Type**:Full Time Contract: Ending March 31st, 2024

**Date Closed**:Open till filled

**About Organization**:
Punjabi Community Health Services (PCHS) is a pioneering, nonprofit, charitable organization serving the diverse populations of Brampton for 33 years. Our services incorporate addiction support, mental health assistance, geriatric care, health promotion, domestic violence intervention, parenting support, settlement services, and programs for women, children, and youth. PCHS is renowned for its innovative community development efforts and Integrated Holistic Service Delivery Model. We hold accreditation from the Commission of Accreditation Rehabilitation Facilities (CARF) International and Imagine Canada, and we are sensitive to the 2SLGBTQ community.

**About Position**:
The Addictions Case Manager will support In-Home/Mobile Community Withdrawal Management Services in partnership with the Peel Addiction Assessment Referral Centre (PAARC). Under the supervision of a clinical supervisor, the Addictions Case Manager will conduct risk and safety assessments, supports and connects the client with the community's appropriate resources. Most work will be conducted in the community, visiting clients in their homes, at other organizations, various PCHS office locations, or at mutually-agreeable and safe locations within our geographic area. The Case Manager requires strong case management skills, group facilitation skills and supportive counselling skills to provide care both in-person and using virtual platforms.

**Qualifications**:

- University degree and or Community College Diploma in social services or related field;
- Must be a Registered Health Professional and adhere to standards of practice as per designated college
- Minimum 2 years related experience in direct service delivery to individuals with severe addiction issues
- Excellent knowledge of substance use and co-occurring issues
- Strong client engagement and case management skills
- Demonstrated ability to provide supportive counselling
- Awareness of the systemic issues of racism, oppression, poverty, and marginalization
- Knowledge of various philosophies regarding substance use, with a balanced approach
- Evidence of very sound assessment, organizational and prioritization skills with the ability to work well in stressful situations
- Understanding and knowledge of the diverse communities with an emphasis on the South Asian Community
- Demonstrated ability to be flexible and cope with ambiguity in the system
- Demonstrated ability to intervene effectively in clinical situations requiring the management of disturbed behaviour
- The ability to work with clients of diverse cultural and social backgrounds is necessary
- Consistent commitment to professional development
- Ability to work collaboratively and in partnership with a multidisciplinary team and other agencies in the community
- Demonstrated ability to use computer programs for data entry for assessments
- Proficiency in a second language would be an asset
- Certification in GAIN Q3 MI ONT is a strong asset
- Strong interpersonal skills, be able to work independently and within a team
- Ability to communicate effectively (written and verbal) including presentation skills
- Familiarity with Cloud technology and SharePoint will be an asset

**Requirements**:

- Must possess a valid Ontario Driver's License, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
- A satisfactory current Vulnerable Sector Screening (Criminal Record Check) report
- Current CPR and First-Aid certification
- Vaccines (COVID-19 and others) are a job requirement unless you have an exemption on a medical ground under the Ontario Human Rights Code.

**Key Responsibilities**:

- Engage with clients to conduct comprehensive assessments for substance use, emotional and mental health concerns and other social determinants of health
- Prepare treatment plans tailored to each client for substance use and emotional and mental health concerns
- Prepare goal plans that serve as a roadmap for clients to optimize their wellness and make referrals to appropriate resources
- Conduct risk and psychosocial assessments, using appropriately validated tools
- Engage in the functions of case management with clients to support their achievement of goals
- Facilitate group sessions
- Engage in individual supportive counselling sessions with clients
- Provide coordinated care to family members and significant others
- Engage with other service providers to optimize integrated care
- Positively participate in team meetings, supervision, case conference, service resolution meetings, planning meetings, and staff meetings
- Maintain current information of community resources
- Maintain thorough and timel

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