Manager, Revenue Operations
2 weeks ago
**Who we are**:
Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
**Who you are**:
We are looking for a driven and strategic professional to help optimize our revenue engine and contribute to the growth of our organization As the Manager, Revenue Operations, you will play a key role in streamlining processes, managing systems, and driving data-driven decision-making. If you are a collaborative leader with a passion for operational excellence, and you thrive in a dynamic, cross-functional environment — we would love to hear from you
**What you'll do**:
In this role, you'll lead initiatives to enhance the performance of revenue teams by driving operational efficiency and supporting data-driven strategies. You'll ensure close collaboration with cross-functional teams, identifying opportunities for improvement and alignment across the business. By overseeing system management and refining processes, you'll help optimize the revenue engine, ultimately contributing to the overall performance and growth of the organization.
**How you'll make an impact**:
- Analyze and optimize sales processes, workflows, and methodologies to enhance efficiency, productivity, and customer experience. Identify bottlenecks and work with the BTO office to scope and implement improvements to streamline operations.
- Analyze sales performance data, metrics, and trends to derive insights and make data-driven decisions. Monitor key sales KPIs, pipeline health, and forecast accuracy to assess program effectiveness.
- Collaborate with cross-functional teams, including sales, partners, marketing, operations, BTO, and IT, to align sales programs and initiatives with broader business objectives. Foster effective communication and collaboration across teams.
- Lead change initiatives related to sales programs, tools, and processes. Drive adoption and ensure smooth transition through effective communication, training, and stakeholder engagement.
- Stay updated with industry trends, market dynamics, and competitor activities. Conduct market research and competitive analysis to identify opportunities and inform sales strategies and programs.
- Lead and manage a team of RevOps members. Provide guidance, mentorship, and performance feedback to foster a high-performance sales operations culture.
- Build and maintain relationships with internal stakeholders, including sales leadership, marketing teams, operations teams, BTO office, and executive management. Collaborate with external partners and vendors as necessary.
- Continuously evaluate the effectiveness of sales programs, tools, and processes. Identify areas for improvement, gather feedback from stakeholders, and implement enhancements to drive ongoing success.
**What you'll bring to the role**:
- 3 - 5 years of required of leadership experience.
- 8 - 10 years of related previous experience.
- Expert proficiency in sales operations management, including territory planning, pipeline management, sales forecasting, and performance analytics. Familiarity with sales metrics and KPIs to track and measure the effectiveness of sales programs.
- Process Optimization: Expertise in analyzing and optimizing sales processes and workflows. Ability to identify bottlenecks, streamline operations, and implement best practices to enhance sales productivity and customer experience.
- Cross-Functional Collaboration: Strong collaboration and interpersonal skills to work effectively with cross-functional teams, including sales, partners, marketing, operations, BTO, and IT. Ability to align and integrate sales programs with other business functions.
- Data Analysis and Insights: Proficiency in data analysis and interpretation to derive meaningful insights and make data-driven decisions. Knowledge of data visualization tools and techniques to present sales performance metrics and trends effectively.
- Change Management: Ability to lead change initiatives and drive adoption of new sales programs, tools, and processes within the organization. Strong change management skills to address resistance, communicate effectively, and facilitate training and support.
- Leadership and T
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