Scheduling Clerk

2 weeks ago


Toronto, Canada UMS Healthcare Agency Full time

We are seeking a Scheduler to join our team

Duties and Responsibilities:

- Scheduling healthcare providers and Independent Contractors by matching the staffing requirements of our clients.
- Contact healthcare providers and Independent Contractors to determine availability.
- Match available healthcare providers, employees and Independent Contractors to facility client requests.
- Provide excellent customer service - first contact by phone, in person and electronically for Clients.
- Manages requests in a timely manner, based on priority, Up-sells and offers service to Clients
- Update Scheduling Software.
- Record and document all requests, schedules and communications into scheduling software program and on manual systems as required.
- Promote our staffing services to facilities and health care providers.
- Staffing Office Meets target goals related to staffing productivity indicators; (inbound/outbound calls fill rates, offering staff out.
- Other duties as required.

**Requirements**:

- Excellent phone skills
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team

**Salary**: $16.00-$18.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: One location


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