Junior System Administrator

6 days ago


Montréal, Canada CGI Full time

From time to time, he will work jointly with the SME's to solve some technical problems or set up new services. Together with the SME's, he will participate to deploy, upgrades and test servives.

Furthermore, as he will be a part of a company which has offices in more than 40 countries, you will have the occasion to collaborate with colleagues around the world.

We offer a dynamic environment, flexible and numerous possibilities of career opportunities
Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities
Data Center Security
- Requires experience in server support.
- Process Data Center Access for all Canadian Data Center.
- Need to Perform daily checks in CCURE system and Data Center access control logs.
- Manage DC security Incidents and perform investigations.
- Participate in Data Center Incident Review meetings
- Creation of tickets for incidents detected manually
- Create changes when required.
- Create and update procedures for Audits.
- Support CCURE system with our vendor
- Participate in all DC Audits concerning for Security
- Follow CGI security standards

Change Management
- Coordinate with our vendor maintenance activities and change requests if changes need to be done on our system
- Need to be able to use multiple ticketing systems (Remedy, Service Now, SaaS, etc) to be able to process DC access and also for audit purposes
- Execute maintenance activities, service requests and change requests as necessary/requested
- Update and close records after work has been performed and provide status updates back to the Security Team
- Maintains operational documentation

General
- Represent Data Center Physical Security Team in conversations with Vendor/CGI teams in meetings
- Suggest improvements to internal support procedures
- Develop and maintain internal support documentation, checklists, etc
- Prepare metrics showing the quantity of jobs executed, tickets opened, etc for use by management in monthly dashboard reports
- Monitor and maintain ticketing queues within multiple systems (Remedy, Service Now, SaaS, etc)

Required qualifications to be successful in this role

**REQUIREMENTS**:

- Must be able to learn easily, flexible, good knowledge in the following tools or platforms:

- Wintel,
- CCURE 9000,
- Security Systems
- HTML,
- Remedy BMC
- etc.

**EDUCATION AND EXPERIENCE**:

- Requirements: DEC or equivalent in IT.
- Sociable, flexible and able to work as a team.
- Bilingual (French end English) (spoken and written)

This position requires eligibility for secret-level government security clearance.



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