Coordinator, Agency Coordination

6 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Coordinator, Agency Coordination works in partnership across the organization to lead, cultivate and facilitate a range of activities related to external agency personnel deployment. The Coordinator is responsible for engaging with managers across the organization to assess vacancy and staffing requirements, and works with Go Health BC and agency partners to meet the identified needs in a way that triages the effective utilization of resources within Island Health. The incumbent supports the coordination and implementation of the departmental initiatives related to the deployment of external personnel to Island Health facilities. The Coordinator has a key role in developing implementation plans for the initiatives above by gathering data, determining priorities, planning, setting deadlines and ensuring targets are met.

The incumbent will provide input on new policies, recommendations for process improvement and service delivery initiatives related to the deployment to external personnel from Go Health BC and agencies. Research complex problems and develop recommendations for resolution. Liaises with external carriers, other employers, regulatory bodies and government agencies as required to share information, clarify discrepancies, resolve problems and deal with employee concerns.

**QUALIFICATIONS**:
**Education, Training And Experience**:
Bachelor's Degree in Business, Healthcare Administration, Human Resources or a relevant discipline plus three (3) to five (5) years of recent related health care experience in a large, complex unionized environment, or an equivalent combination of education, training and experience.

**Skills And Abilities**:

- Manage challenging and competing demands within a limited timeframe.
- Creatively plan and promote new program and service delivery models.
- Work collaboratively with diverse groups and individuals
- Strong change management skills
- Ability to work successfully within team environment and foster a positive work culture.
- Excellent client relations skills including strong written and verbal communication skills and solution seeking approaches to problem solving
- Ability to set and maintain priorities, meet deadlines; strong multi-tasking skills, and be results oriented.
- Physical ability to perform the duties of the position.

**Job Requirements**:

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