Live-in Resident Manager

4 days ago

London, Canada York Property Management Full time

The Live-In Resident Manager is responsible for day to day customer service and administration of the assigned residential properties in London, Ontario on behalf of York Property Management. The Resident Manager reports to the Property Manager. Priorities change regularly in this position and the employee must be flexible and willing to change responsibilities as required.

**Responsibilities**
- Ensure the health, comfort and safety of residents
- Complete the general custodial duties of the apartment buildings inside/out
- Duties include scheduled office hours and on-call duties (excluding scheduled days off)
- Successful applicants must have a flexible schedule and be available to respond to all on-call needs outside of regular business hours
- On-call requirements include but are not limited to: answering calls, showing suites, responding to emergencies, attending to after-hours complaints such as noise complaints, cleaning duties, maintaining building quality standards, etc.
- Collect rent and follow up on defaults
- Ensure vacancy (minimized) and budget are all realized for each site by effective resident service to potential and existing residents
- Inspections of vacant and upcoming suites
- Lease and show suites as required
- Prepare and deliver bank deposits
- Administrative duties including processing paperwork for site and other Associates
- Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract
- Ensure proper and accurate inventory management
- Complete all required administration for the property
- Complete other tasks as assigned

**Core Competencies, Skills, and Experience**

The incumbent must possess the following experience and educational requirements:

- 2 years Customer Service Experience preferred
- Post-Secondary Education in related field

The incumbent must exhibit and demonstrate the following Core Competencies:

- Accountability
- Adaptability
- Communication
- Teamwork
- Analytical Thinking

The incumbent must demonstrate the following knowledge and skills:

- Ability to use and/or learn how to use new technology
- Strong attention to detail and accuracy on documentation
- Demonstrated knowledge of Landlord and Tenant Act
- Excellent customer service and public interaction skills
- Effective verbal and listening communication skills
- Time management skills
- Decision making skills



York Property Management (YPM) manages 3,500+ residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples, families, students and retirees. The company employs over 100 individuals working at head office, on site, or at various properties managed by YPM.

**Compensation is negotiable and will be determined upon the interview process and a benefit package will also be offered.

  • Live-in Resident Manager

    2 days ago

    London, Canada TerraCorp Management Full time

    For over 60 years, TerraCorp Management, a family-owned and operated business based out of London, Ontario, has been developing and managing multi-residential apartment buildings across Southwestern Ontario. As we continue to find success in building and managing quality apartment homes, creating lasting relationships with our residents and community...

  • Live-in Resident Manager

    2 days ago

    London, Canada TerraCorp Management Full time

    For over 60 years, TerraCorp Management, a family-owned and operated business based out of London, Ontario, has been developing and managing multi-residential apartment buildings across Southwestern Ontario. As we continue to find success in building and managing quality apartment homes, creating lasting relationships with our residents and community...

  • Live in Resident Manager

    4 hours ago

    London, Canada York Property Management Full time

    The Live In Resident Manager is responsible for day to day cleaning, customer service and maintenance of the residential properties in London, Ontario on behalf of York Property Management. The Live In Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change...

  • Resident Managers

    7 months ago

    London, Canada Kipling Group Inc. Full time

    **Kipling Group is a full service, multifaceted real estate management organization, catering to large institutional clients, private equity funds and high net worth individuals. Kipling offers customized commercial and residential property management service to address the needs of our diverse clientele and provide well executed strategies that offer value...

  • Live-in Manager of Resident Experience

    4 hours ago

    London, Canada York Property Management Full time

    The Live-In Manager of Resident Experience for Sofia Yorkville (located at 3050 Yorkville Street) is responsible for day to day customer service and administration of the residential property on behalf of York Property Management. Priorities change regularly in this position and the employee must be flexible and willing to change responsibilities as...

  • Resident Manager

    5 hours ago

    London, Canada York Property Management Full time

    The Live-In Resident Manager is responsible for day to day customer service and administration of the assigned residential properties on behalf of York Property Management in London, Ontario. The Live-In Resident Manager reports to the Property Manager. Priorities change regularly in this position and the employee must be flexible and willing to change...

  • Resident Manager

    7 months ago

    London, Canada Terracorp Management Inc Full time

    For over 60 years, TerraCorp Management, a family-owned and operated business based out of London, Ontario, has been developing and managing multi-residential apartment buildings across Southwestern Ontario. As we continue to find success in building and managing quality apartment homes, creating lasting relationships with our residents and community...

  • Resident Manager

    4 months ago

    London, Canada Auburn Group of Companies Full time

    For over 60 years, TerraCorp Management, a family-owned and operated business based out of London, Ontario, has been developing and managing multi-residential apartment buildings across Southwestern Ontario. As we continue to find success in building and managing quality apartment homes, creating lasting relationships with our residents and community...

  • Resident Manager

    7 months ago

    London, Canada Terracorp Management Inc Full time

    For over 60 years, TerraCorp Management, a family-owned and operated business based out of London, Ontario, has been developing and managing multi-residential apartment buildings across Southwestern Ontario. As we continue to find success in building and managing quality apartment homes, creating lasting relationships with our residents and community...

  • Resident Manager

    1 week ago

    London, Canada Sifton Properties Ltd. Full time

    Who We Are: As a **Best Managed Company** celebrating 100 years in business, we foster career opportunities for success. With a family-based culture, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play. Every day, we go out of our way to hire our next great team...

  • Live in Building Manager

    7 months ago

    London, Canada BlueStone Properties Inc Full time

    Here we grow again! If you’re looking for a newly created Live-In Building Manager position in a brand-new building, you have come to the right place! Come join the BlueStone family where we invest in our people, buildings, and the London community. BlueStone Properties Inc. has been an award-winning industry leader in property management, construction,...

  • Resident Manager

    4 days ago

    London, Canada Sifton Properties Ltd. Full time

    Who We Are: As a **Best Managed Company,** we are honoured to be named one of **London’s Best Places to Work**. Sifton Properties Limited is a family owned and operated organization that has been in business for over 95 years. We have a family-based culture where we trust, understand, support and care about each other. As team members, we grow through...

  • Manager of Resident Experience

    2 days ago

    London, Canada York Property Management Full time

    The Live-In Manager of Resident Experience for Sofia Yorkville (located at 3050 Yorkville Street) is responsible for day to day customer service and administration of the residential property on behalf of York Property Management. Priorities change regularly in this position and the employee must be flexible and willing to change responsibilities as...

  • Resident Wellness Manager

    7 months ago

    London, Canada Sifton Properties Ltd. Full time

    Who We Are: As a **Best Managed Company** celebrating 100 years in business, we foster career opportunities for success. With a family-based culture, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play. Every day, we go out of our way to hire our next great team...

  • Resident Manager

    7 months ago

    London, Canada Boardwalk Full time

    Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. Boardwalk recognizes our Associates as our most valuable asset. We are...

  • Manager of Resident Experience

    7 months ago

    London, Canada York Property Management Full time

    We're growing and we are looking for a Manager of Resident Experience to join our team! The Manager of Resident Experience is responsible for day to day customer service and administration of the residential property on behalf of York Property Management. Applicants must love people, be versatile and dynamic, and have strong interpersonal and...

  • Resident Manager

    4 hours ago

    London, Canada York Property Management Full time

    The Resident Manager is responsible for day to day cleaning, customer service and maintenance of the residential properties in London, Ontario on behalf of York Property Management. The Resident Manager reports to the Community Manager and works in collaboration with the Maintenance Technicians and Cleaning Associates. Priorities change regularly in this...

  • Manager of Resident Experience

    7 months ago

    London, Canada York Property Management Full time

    The Manager of Resident Experience is responsible for day to day customer service and administration of the luxury residential property on behalf of York Property Management. Priorities change regularly in this position and the employee must be flexible and willing to change responsibilities as required. Applicants must love people, be versatile and dynamic,...

  • Live in Building Manager

    3 months ago

    London, Canada BlueStone Properties Inc Full time

    Are you looking for a full-time live-in residential position with a company that values and invests in their people, buildings, and the London community? If so, come join the BlueStone team, a Certified Great Place to Work®. BlueStone Properties Inc. has been an award-winning industry leader in property management, construction, and development for three...

  • Resident Wellness Manager

    3 months ago

    London, Canada Devonshire Erin Mills Inc. Full time

    **Who We Are**: As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and play. We are...