Computer Operator

2 weeks ago

Calgary, Canada Alberta Central Full time

**COMPANY OVERVIEW**

The Prairie Payments Joint Venture (PPJV) is a joint venture owned by three Prairie centrals created to digitally transform and modernize payment services for credit unions in the Prairies. PPJV’s goal is to ensure prairie credit unions are competitive in payments and have access to efficient, modernized payments processing infrastructure.

**ROLE SUMMARY**

**KEY RESPONSIBILITIES**
- Monitoring system activity including the investigation and resolving of errors, the reporting of unresolved issues to the manager and/or technical support, and where appropriate, the resolution of system problems under the direction of local or remote support staff
- Maintaining the on-site cheque storage area by ensuring its contents are up-to-date and properly recorded. Print and package Month End Imaging Statements for delivery to the Credit Union
- Balancing and verification of financial transactions for settlement that directly impact credit unions and its members. Along with requirements for speed and flexibility, a high degree of accuracy is critical
- Support activities for payment activities within Operations
- This position covers the following shifts: day, evening and night, Operators are expected to cross training on 3 (three) shifts with possibly providing coverage on another shift during staff shortages

**KEY SKILLS AND EXPERIENCE REQUIREMENTS**
- Education equivalent to completion of high school and completion of a diploma training program at a college or technical school that provides a recognized specific certificate
- The role requires more than one to two years relevant experience to perform the job effectively
- Customer Focus: Someone who focuses on discovering the needs of a client and figures out how to best meet them
- Teamwork: Someone who has the ability and the desire to co-operatively work with a group of people to achieve a common goal
- Accountability: Someone who holds him or herself and colleagues accountable to a high standard of performance and professionalism, and who works to achieve positive company results in a timely, ethical, and effective manner
- Diagnostic Information Gathering: Someone who is able to identify the basic information necessary to form an opinion, make a decision or clarify a situation
- Quality and Service: Someone who strives to build and maintain a climate of continued enhancement to client care, delivery of services, and confidentiality
- Applicants must be Canadian Citizens to be considered for this position

**TECHNICAL/COMPUTER SKILLS**

Global ECS - Basic

ISCheck - Basic

Scanner - Basic

Microsoft Excel, Outlook, Word - Basic

**The Environment**

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.

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