Field Service Technician

3 weeks ago

Quebec City, Canada Patterson Companies, Inc. Full time

We are looking for a determined and resourceful person to complete the dynamic technical service team of our Quebec branch. As a Service Technician - Maintenance, you will have to perform repairs, installations and maintenance of intermediate-level equipment expertly, clinically, on a variety of dental equipment.

**Fonctions essentielles**:

- Independently respond to assigned customer calls, determine the nature of the problem of a particular module or component.
- Determines the parts, supplies and tools needed to complete the service request.
- Communicate any unusual issues to the Service Coordinator following each call.
- Ensures that standard response times committed to the Service Coordinator are met.
- Loads, delivers, installs, configures and trains customers on the use and basic maintenance of equipment sold.
- Operates, maintains and secures test devices and tools used to adjust, calibrate and repair equipment.
- Completes all required paperwork (time sheets, service orders, BRH forms, inventory, expense reports and/or credit card statements or equipment related items).
- Returns defective modules or parts to the head office and labels items.
- Maintains and supplies truck parts inventory.
- Performs other duties as assigned.

**Formation et compétences**:

- Diploma in electronics, or any other relevant experience.
- Valid driver’s license and proper driving record.
- Excellent organizational and problem-solving skills.
- Motivated team player and good manual skills.
- 2 to 3 years of experience in repair field in a dental/medical environment.
- Experience in carpentry, plumbing, heating, electrical or electronics required.
- Strong customer service skills.
- Excellent spoken and written French skills.
- Good knowledge of English, both written and spoken.
- **Patterson n’est pas juste un simple lieu de travail, c’est un partenaire qui se soucie de votre succès.**

L’une des marques distinctives de Patterson, ce sont les personnes de talent qui incarnent notre culture ̶ être axés sur les gens, en constante évolution et centrés sur les résultats. La croissance professionnelle abonde dans cet environnement de travail motivant. Nous reconnaissons l’apport positif de la diversité des talents et des expériences de nos employés et nous croyons qu’ils bâtissent une organisation plus forte et prospère.

Nous sommes à la recherche d’une personne déterminée et débrouillarde afin de compléter l’équipe dynamique du service technique de la succursale de Québec. En tant que technicien de service - maintenance vous aurez à effectuer des réparations, des installations et l’entretien d’équipements de niveau intermédiaire de manière experte, en clinique, sur une variété d’équipements dentaires.

**Fonctions essentielles**:

- Répondre de manière autonome aux appels des clients qui lui sont assignés, déterminer la nature du problème d'un module ou d'une composante particulière.
- Déterminer les pièces, les fournitures et les outils nécessaires pour compléter la demande de service.
- Communiquer tout problème inhabituel au coordonnateur du service technique suivant chaque appel.
- Garantir que le temps de réponse standard établi avec le coordonnateur de service est respecté.
- Charger, livrer, installer, configurer et former les clients sur l'utilisation et l'entretien de base de l'équipement vendu.
- Utiliser, entretenir et sécuriser les appareils de tests et les outils utilisés pour ajuster, calibrer et réparer les équipements.
- Remplir toute la documentation requise (feuilles de temps, ordres de service, formulaires du Bureau de la radioprotection, rapports d'inventaire et de dépenses, relevés de carte de crédit et documents liés aux équipements).
- Retourner les modules ou les pièces défectueuses au siège social et identifier les articles.
- Maintenir et approvisionner le stock de pièces du camion.
- Exécuter toute autre tâche qui lui est assignée.

**Formation et compétences**:

- Diplôme d’études en électronique, ou toute autre expérience pertinente.
- Permis de conduire valide et dossier de conduite en règle.
- Excellent sens de l’organisation et bonne aptitude pour la résolution de problèmes.
- Travailleur motivé ayant un bon esprit d’équipe et une habileté manuelle.
- Détenir 2 à 3 ans d’expérience de travail en réparation sur le terrain, en environnement dentaire ou médical.
- Expériences liées à la menuiserie, la plomberie, le chauffage, l’électricité ou l’électronique requise.
- Aptitude développée pour le service à la clientèle.
- Excellente maîtrise du français tant à l’oral qu’à l’écrit.
- Bonne connaissance de l’anglais tant à l’oral qu’à l’écrit.

  • Field Technician

    7 months ago

    Quebec City, Canada Field Tech Solutions Full time

    Field Tech Solutions, a leading provider of contract services in the telecommunications sector, is actively seeking dedicated cable and fiber technicians to join our esteemed team. We have openings available in various provinces, offering ample opportunities for growth and development. If you are eager to make a meaningful contribution to our team, we will...

  • Field Service Technician

    2 days ago

    Quebec City, Canada Diebold Nixdorf Full time

    **Position is located in Quebec City!** **Position Overview** Diebold Nixdorf is a leading global developer and manufacturer of retail and banking equipment. We are currently seeking a Firstline Field Service Technician. Within your assigned area of responsibility, as a Firstline Field Service Technician, you will perform basic installation and minor...

  • I.t Field Service Technician

    7 months ago

    Quebec City, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...

  • Field Service Technician

    7 months ago

    Quebec City, Canada Integra LifeSciences Full time

    Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes. - The Field Service...

  • Field Service Technician

    7 months ago

    Quebec City, Canada Kodak Full time

    The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...

  • Field Service Technician

    2 weeks ago

    Quebec City, Canada NCR Voyix Full time

    À propos de NCRNCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR...

  • IT Field Services Technician

    7 months ago

    Quebec City, Canada CBI Health Full time

    **IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...

  • Field Service Technician

    3 months ago

    Quebec City, Canada Randall Reilly for Willscot Mobile Mini Full time

    Field Service TechDate: Oct 6, 2024Location: Levis, Quebec, CA, G6C 1T7 Company: WillScotReq ID: 51915 At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are...

  • Field Service Technician I

    2 weeks ago

    Quebec City, Canada NCR Full time

    À propos de NCR NCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR...

  • IT Field Services Technician

    7 months ago

    Quebec City, Canada CBI Health Full time

    **Bilingual IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with...

  • Field Service Technician

    7 months ago

    Quebec City, Canada ANDRITZ Full time

    ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...

  • Service Technician

    2 weeks ago

    Labrador City, Canada Brandt Full time

    Brandt is currently seeking a Field Service Technician for the Labrador City/ Wabush region, reporting to our Mount Pearl location. This position would be for a 14 day on/ 14 day off rotating schedule. The Field Service Technician is responsible for the repair and maintenance of construction and forestry based equipment and attachments. Duties &...

  • Field Technician A

    1 week ago

    Quebec City, Canada Toromont CAT Full time

    Job Title: - Field Technician A (Heavy Equipment)- Reference Number: - TCQ-22-9989- Division: - Heavy Equipment- Job City: - Québec- Province: - Quebec- Site: - Position Status: - Permanent, Full time- Work Shift: - Evenings- Work Schedule: - Length of Assignment: - Job description: - Troubleshoots mechanical problems. - Completes service reports. - Repairs...

  • Field Service Technician, Quebec Region

    7 months ago

    Quebec City, Canada Ishida Canada Inc. Full time

    **About us** We are professional, agile, professional and our goal is to Support our current customers and assist Sales in gaining new business. Our work environment includes: - Modern office setting - Food provided - Work-from-home days - Growth opportunities Overview: We are seeking a skilled and motivated Field Service Technician to join our team. As...

  • Field Service Technician I

    2 weeks ago

    Quebec City, Canada NCR Full time

    À propos de NCR NCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR...

  • Field Service Technician I

    2 weeks ago

    Quebec City, Canada NCR Full time

    À propos de NCR NCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR...

  • Field Service Technician

    7 months ago

    Quebec City, Canada Bobst North America Inc. Full time

    Job Title: Field Service Technician **Duties**: - Install, maintain, and repair various types of equipment and machinery at customer sites - Troubleshoot and diagnose equipment malfunctions and perform necessary repairs - Conduct routine inspections and preventative maintenance on equipment to ensure optimal performance - Provide technical support and...

  • Field Service Technician

    2 weeks ago

    Quebec City, Canada Arjo Canada Full time

    **Empowering careers at ARJO** **What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! - Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our...

  • Field Service Support Technician

    3 weeks ago

    Quebec City, Canada Stefanini, Inc Full time

    Stefanini Group is looking for a **Field Service Support Technician** for a globally recognized company based in **Quebec, CA!** **Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS...

  • Field Service Technician 1

    7 days ago

    Quebec City, Canada NCR Full time

    À propos de NCR NCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR...