Unit Clerk, Ambulatory Clerical

1 month ago


Vancouver, Canada PHSA Full time

**Unit Clerk, Ambulatory Clerical**

BC Women’s Hospital & Health Centre

Vancouver, BC

**What you’ll do**

***
- Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages, responding to inquiries from physicians’ offices and patients related to appointments and/or release of information, and responding to general enquiries in accordance with established policies and procedures.
- Schedule a variety of patient appointments and follow up visits using a computerized system in accordance with policies and procedures, established priority levels and medical/technical staff schedules by methods such as receiving referrals/requests for appointments, booking appointments according to procedure required and allocated time, identifying pre-test instructions and relaying information to applicable personnel/patient, and adjusting schedules and making alternate arrangements for appointment cancellations or changes in facility operations.
- Prepare and check patient charts to ensure test results and other pertinent information are included by integrating relevant documentation and filing material such as lab results and loose reports into relevant sections. Telephone other facilities, physicians’ offices and/or outside laboratories to request information/documentation to ensure accuracy of records and charts. Keys in and updates patient demographic data into computerized patient information system by entering and/or updating data as appropriate.
- Transcribe physicians’ orders to appropriate forms for required procedures such as laboratory tests, ultrasound, amniocentesis, and fetal monitoring through methods such as checking requisitions and files to identify new orders, booking applicable appointments, entering information/requests into computerized systems and/or telephoning rush requests, and recording completion of items. Reviews and checks all charts for any physicians’ orders not completed by the end of every shift and advises a registered nurse.
- Compile statistical data using appropriate electronic software on items such as patient visits, treatment types, and number of patient and/or treatment cancellations by gathering and collating information from the computerized scheduling program or other documentation, performing arithmetic calculations to tally designated figures at the end of each accounting period, and completing applicable reports; forwards to designated personnel according to established procedures.
- Type a variety of material such as correspondence, patient histories, medical reports, statistics, and other records from handwritten draft, verbal discussion or dictaphone utilizing various word processing and spreadsheet software packages and distributes materials as required.
- Perform other clerical duties such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, and preparing a list of supplies and stationary to be ordered for the clinics; notes any equipment that may require repair and notifies appropriate personnel.
- Perform other related duties as assigned.

**What you bring**

***

Qualifications
- Grade 12, medical terminology and graduation from an approved Nursing Unit Clerk Program plus one (1) year’s recent related experience; or an equivalent of education, training and experience.

You will also have
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 40 w.p.m.
- Ability to organize work.
- Ability to operate related equipment.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 c



  • Vancouver, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Unit Clerk, Ambulatory Care...


  • Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **Unit Clerk, Ambulatory Clerical** - BC Women’s Hospital & Health Centre - Vancouver, BC **What you’ll do** *** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Cancer Vancouver **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate...


  • Vancouver, British Columbia, Canada BC Cancer Full time

    Unit Clerk, Ambulatory CareBC CancerVancouver, BCAs a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a...


  • Vancouver, British Columbia, Canada BC Cancer Full time

    Unit Clerk, Ambulatory CareBC CancerVancouver, BCAs a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a...


  • Vancouver, Canada BC Women's Hospital Full time

    Unit Clerk, Ambulatory Clinics BC Women's Hospital & Health Centre Vancouver, BC What you'll do Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages, responding...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **Unit Clerk, Ambulatory Care** - BC Women's Hospital & Health Centre - Vancouver BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women's Hospital & Health Centre Vancouver BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Vancouver, BC **What you’ll do** *** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** *** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying...


  • Vancouver, Canada PHSA Full time

    **Clerical Trainer, Ambulatory Care** BC Cancer Vancouver, BC **W**hat you’ll do** - Provide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care Unit** BC Cancer Vancouver, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic - Ambulatory Care Unit** BC Cancer Vancouver, BC **What you’ll do** - Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments...


  • Vancouver, Canada PHSA Full time

    **Health Unit Clerk, Ambulatory Care Chemo Unit** BC Cancer Vancouver, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care Chemo Unit** BC Cancer Vancouver, BC **What you’ll do** - Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various...


  • Vancouver, Canada PHSA Full time

    Unit Clerk, Oncology Chemo – Ambulatory Care Chemo Unit BC Cancer Vancouver, BC As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing...


  • Vancouver, Canada PHSA Full time

    Unit Clerk, Oncology Chemo – Ambulatory Care Chemo Unit BC Cancer Vancouver, BC As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing...


  • Vancouver, Canada BC Cancer Full time

    BC Cancer Vancouver, BC As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a safe environment for...