Unit Clerk, Ambulatory Care

3 weeks ago


Vancouver, Canada BC Cancer Full time

BC Cancer

Vancouver, BC

As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a safe environment for patients, families and staff by adhering to safety policies and standards and emergency procedures.

What you'll do

Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicate various information according to procedure.
Organize diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepare and communicate related instructions to patients in person, by telephone, by mail or virtual.
Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Request, receive and transport patient information to designated clinical area. Prepare documents for clinical team and patient.
Perform a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.
Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Support student clinical practicums as required

What you bring

Grade 12 graduation
Graduation from an approved Nursing Unit Clerk program
Working knowledge of medical terminology
One year of recent, related experience or an equivalent of education, training and experience

**You are able to**:
Communicate effectively both verbally and in writing; interact in a positive manner with others, including patients and their families, general public and staff/physicians across the agency
Approach daily work in an organized and efficient manner; sets appropriate priorities
Keyboard 40 wpm minimum
Physically carry out the duties of the position

**You have**:
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

**Job Type**: Casual

**Wage**: $28.31 per hour

**Location**: 600 W 10th Ave, Vancouver, BC V5Z 4E6

Applications will be accepted until position is filled.

**Hours of Work**: Monday to Friday; 0730-1530/0800-1600/0830-1630/0900-1700/0930-1730

**Requisition Number**: CAS-142504

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

(PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

**Learn more about PHSA and our programs**: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse



  • Vancouver, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Unit Clerk, Ambulatory Care...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic - Ambulatory Care Unit** BC Cancer Vancouver, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk...


  • Vancouver, British Columbia, Canada BC Cancer Full time

    Unit Clerk, Ambulatory CareBC CancerVancouver, BCAs a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a...


  • Vancouver, British Columbia, Canada BC Cancer Full time

    Unit Clerk, Ambulatory CareBC CancerVancouver, BCAs a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties. Maintains a...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Cancer Vancouver **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic - Ambulatory Care Chemo Unit** BC Cancer Vancouver, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care - CST Sustainment** - BC Cancer - Vancouver, BC - Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care Unit** BC Cancer Vancouver, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic - Ambulatory Care Unit** BC Cancer Vancouver, BC **What you’ll do** - Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments...


  • Vancouver, Canada PHSA Full time

    **Health Unit Clerk, Ambulatory Care Chemo Unit** BC Cancer Vancouver, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care Chemo Unit** BC Cancer Vancouver, BC **What you’ll do** - Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Oncology Chemo - Ambulatory Care Chemo Unit** BC Cancer Vancouver, BC As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Cancer Vancouver, BC As a collaborative member of the health care team, performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception duties....


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada B.C. Women's Hospital & Health Centre Full time

    **Unit Clerk, Ambulatory Care** - BC Women's Hospital & Health Centre - Vancouver BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women's Hospital & Health Centre Vancouver BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Centre Vancouver, BC **What you’ll do** *** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying...


  • Vancouver, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care** BC Women’s Hospital & Health Vancouver, BC **What you’ll do** *** - Act as receptionist by performing duties such as greeting patients and visitors, directing/escorting patients and visitors to appropriate areas, notifying appropriate staff of patient's arrival, answering telephones, taking and/or relaying messages,...