Operations Assistant

1 month ago


Mississauga, Canada Paramount Transportation Systems Full time

**Duties and Job Responsibilities**:

- Prepare and submit supporting documents required throughout the move.
- Update the CRM system regularly with move details for various shipments.
- Assist with making transportation bookings by air, sea, road, etc.
- Track status of shipments towards completion and delivery.
- Upload and update documents and data in the CRM system.
- Enter expense accruals and issue invoices to customers.
- Issue insurance certificates if required.
- Audit files to ensure all services were conducted within the acceptable timelines.
- Assist with performing monthly and annual audit functions specific to the moving industry, as directed by Manager.
- Assist with compiling statistics reports.

Other duties assigned as needed.

**Requirements**:

- Minimum 2 years of Customer Service Experience
- Very strong organizational and time management skills.
- Strong communicator with an understanding of proactive communication
- Able to provide Services to clients in a respectful, sensitive, and confidential manner
- Ability to perform several tasks concurrently with ease and professionalism
- Excellent oral and written communication skills
- Strong computer skills, analytical and mathematical skills
- Creative and thoughtful attention to detail
- Must be able to provide Criminal Record Check if asked
- Works well in a team environment.
- Very proficient in Outlook, Excel, and Word.

**Job Types**: Full-time, Fixed term contract

**Salary**: From $23.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
Common surfaces are sanitized regularly. Masks are optional.

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: One location


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