Customer Service Representative

3 weeks ago


Regina, Canada Inland Steel Products Ltd Full time

Inland Steel Products is a family owned and operated company for over 55 years. As a founding member of the Canadian Association of Recycling Industries we are committed to creating a cleaner, healthier environment. As a family owned business we are looking for a Customer Service Representative that understands the importance of taking care of our customers.

Schedule: Monday to Friday, 8:00 am to 5:00 pm

We provide:

- A supportive workplace that fosters professional growth
- Competitive wages and benefits
- A safety focused workplace
- A family like atmosphere

Position Duties
- Operating out of your own state of the art scale office, facilitate the customer experience from start to finish.
- Ensuring the timeliness of scale flow and customer satisfaction
- Creating scale tickets through specialized software
- Entering weights and prices into management system
- Communicate with other scales and operational teams on incoming customers and pertinent information
- Perform housekeeping to ensure work area cleanliness
- Answer phones, transfer calls in a professional competent manner,
- Perform variety of opening and closing duties including cash in and out.

**Qualifications**:

- Experience in the customer service industry and cash handling.

What it takes to succeed in this position?
- Proficient with Microsoft Office
- A high level of accountability
- Knowledge of proper cash handling procedures

Thank you to all applicants that apply. We will do our best to reach out to all applicants.



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