Office Equipment Technician

19 hours ago


SaintLaurent, Canada Copidata Inc. Full time

About Us:
Copidata is a leader in providing reliable office equipment solutions. We are dedicated to delivering high-quality customer service and maintaining top-tier products for our clients. We are looking for a skilled Printer Technician to join our team and help ensure that our clients’ printing needs are met efficiently.

**Job Description**:
Key Responsibilities:

- Diagnose and repair various types of printers (laser, inkjet, thermal, etc.).
- Perform regular maintenance and servicing of printers.
- Replace parts such as fusers, rollers, and print heads.
- Provide on-site or remote support to customers for troubleshooting issues.
- Install, configure, and test new printer systems.
- Maintain accurate records of services and repairs performed.
- Respond promptly to customer service requests and ensure a high level of customer satisfaction.
- Work closely with the customer support team to ensure seamless service delivery.

**Requirements**:

- Proven experience as an office equipment Technician or in a related technical field.
- Strong knowledge of printer hardware and software troubleshooting.
- Familiarity with Konica Minolta brand.
- Being bilingual is an advantage
- Ability to diagnose and repair mechanical and electrical issues.
- Strong communication skills with the ability to explain technical issues to customers.
- Valid driver’s license and reliable transportation.
- Attention to detail and ability to work independently.
- Certification in relevant technical fields (preferred but not required).
- Willingness to learn and adapt to new technologies.

Why Join Us?
- Competitive salary and benefits package.
- Opportunities for professional growth and skill development.
- Supportive and dynamic team environment.
- Flexibility in work schedule and locations.

How to Apply:
Join us at Copidata and become an essential part of a team committed to excellence in customer service and technical expertise
- ____________________

À propos de nous:
Copidata est un leader dans la fourniture de solutions d'équipement de bureau fiables. Nous nous engageons à offrir un service client de haute qualité et à maintenir des produits hautsde gamme pour nos clients. Nous recherchons un technicien d’équipement de bureau qualifié pour rejoindre notre équipe et contribuer à garantir que les besoins d'impression de nos clients sont satisfaits efficacement.
- ____________________

Description du poste:
Principales responsabilités:

- Diagnostiquer et réparer divers types d'imprimantes multifonctions.
- Effectuer l'entretien et la maintenance réguliers des imprimantes multifonctions.
- Remplacer des pièces telles que les unités de fusion, les rouleaux et les têtes d'impression.
- Fournir un soutien sur place ou à distance aux clients pour résoudre les problèmes.
- Installer, configurer et tester de nouveaux systèmes d'impression.
- Tenir des registres précis des services et des réparations effectués.
- Répondre rapidement aux demandes de service client et assurer un niveau élevé de satisfaction client.
- Travailler en étroite collaboration avec l'équipe de support client pour assurer une prestation de service transparente.
- ____________________

Exigences:

- Expérience avérée en tant que technicien en technologie de bureau.
- Solide connaissance du dépannage du matériel et des logiciels d'imprimante.
- Familiarité avec la marque Konica Minolta.
- Être bilingue est un avantage.
- Capacité à diagnostiquer et à réparer les problèmes mécaniques et électriques.
- Solides compétences en communication avec la capacité d'expliquer les problèmes techniques aux clients.
- Permis de conduire valide et moyen de transport fiable.
- Souci du détail et capacité à travailler de manière autonome.
- Certification dans les domaines techniques pertinents (préféré mais non obligatoire).
- Volonté d'apprendre et de s'adapter aux nouvelles technologies.
- ____________________

Pourquoi nous rejoindre ?
- Salaire et avantages sociaux compétitifs.
- Opportunités de croissance professionnelle et de développement des compétences.
- Environnement d'équipe solidaire et dynamique.
- Flexibilité dans les horaires et les lieux de travail.
- ____________________

Comment postuler:

- ____________________

Rejoignez-nous chez Copidata et devenez un élément essentiel d'une équipe engagée envers l'excellence du service client et de l'expertise technique

Pay: $25.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Automobile allowance
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person


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