Service Writer

6 days ago


Langley, Canada Rollins Machinery Full time

Rollins Machinery, a lower mainland-based equipment company, is currently looking for a motivated individual to fill the position of **_Service Writer_** - based out of our Head Office in Langley BC.

**Job Summary**

Rollins is currently looking for a Service Writer to assist with an active service shop consisting of Heavy-Duty mechanics. Working closely with the Service Manager, the Service Writer will assist with the day-to-day Service Department operations;
- Coordinating the completion of service Work Orders through dispatch of service technicians
- Scheduling jobs and organizing technician’s workload
- Service job estimate building and invoicing
- Complete warranty documentation and submission in an accurate and timely manner, following up on payments.
- Reconcile all warranty AR
- Follow dispute/challenge process for short paid warranty (solicit support from Service Supervisor & Manager)
- Ensure monthly invoices are closed
- Other duties as assigned

**Required Education, Skills and Qualifications**
- Positive and professional communication with customers and team members
- Excellent attention to detail and a positive attitude, with good interpersonal skills
- Superb customer service skills and strong organizational skills
- Ability to work in a close team environment

**Company Profile**

Rollins is privately held and been in business since 1946. We are a multi-industry, multi-line dealer selling equipment to Municipalities, Farms, Golf courses, and Private contractors in markets that include Refuse, Sewer & Water, Roads Maintenance, Sports Turf, and Agriculture. Rollins is continually looking to expand on our local footprint here in BC. We recently added the Kelowna branch to complement our existing locations in Langley, Chilliwack and Chemainus.

**Join Our Team**

Rollins provides a competitive salary and an attractive benefits package.

Resume and cover letter required.

NO PHONE CALLS please. Only parties of interest will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday


  • Technical Writer

    5 days ago


    Langley, Canada First West Credit Union Full time

    We are currently seeking a Technical Writer to join our team. The Technical Writer ensures that policies, guidelines, processes, and procedures (PGPP) on the PGPP Portal align with First West standards. When reviewing, editing, and creating PGPP content, the Technical Writer ensures the content is tailored to the intended audience to ensure First West...

  • Warranty Writer

    7 months ago


    Langley, Canada Traveland RV Canada Full time

    **Warranty Writer** **Responsibilities**: - Communicates with manufacturers on warranty claims - Estimate repair hours - Obtain manufacturer approval for each claim - Invoice manufacturer for all authorized warranty work - Communicate with service department on the status of the warranty claim - Review every warranty repair order for completion, accuracy...

  • Warranty Writer

    7 months ago


    Langley, Canada Traveland RV Canada Full time

    **Warranty Writer** **Responsibilities**: - Communicates with manufacturers on warranty claims - Estimate repair hours - Obtain manufacturer approval for each claim - Invoice manufacturer for all authorized warranty work - Communicate with service department on the status of the warranty claim - Review every warranty repair order for completion, accuracy...

  • Grant Writer

    7 months ago


    Langley, Canada Young Life of Canada Full time

    **Role Description** **Title**: **Grant Writer** **Reports to**: **Director of Development** **Department**:Development** **Branch**: **Mission Services** **Type of Work**: **Permanent, Part-Time** **Work Location**:Langley, BC (Hybrid)** **Position Purpose**: As a Grant Writer, you will play a crucial role in securing funding for our programs,...

  • Mandarin Chinese

    1 month ago


    Langley, Canada Outlier Full time

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback.  Are you an experienced Simplified Chinese writer who would like to lend your expertise to train AI models?  About the opportunity: Outlier is looking for talented writers with fluency in Simplified Chinese to help train generative artificial...


  • Langley, Canada ISL Engineering & Land Services Full time

    Are you a focused, creative individual with the knack for helping smart professionals translate and share their ideas and passion? Do you enjoy translating highly technical information into easy-to-understand content for a variety of audiences. Are you silently editing this document as you read it? Are you thinking of different ways you would have written...

  • Service Writer

    7 months ago


    Langley, Canada Traveland RV Canada Full time

    **Service Advisor - Recreational Vehicles** **Responsibilities**: - Attitude is everything—greet service department customers promptly and courteously - Listen to each customer and clearly articulate repair needs to techs - Upsell recommended/additional services using low pressure, high integrity methods - Provide accurate estimates of repair/maintenance...

  • Service Writer

    6 months ago


    Langley, Canada Bulldog Truck Centre Full time

    Pacific Coast Heavy Truck Group is Metro Vancouver’s established Volvo & Mack Truck dealer and we are experiencing remarkable growth. We have 4 locations, including Langley, Kamloops, Annacis Island and a brand-new state of the art Chilliwack facility that opened its doors in November 2017. **We Offer**: - A competitive compensation package, including a...

  • Service Coordinator

    2 days ago


    Langley, Canada Traveland RV Canada Full time

    **Service Coordinator** Our company has an opportunity for a results-focused and highly driven Service Coordinator. We are looking for a qualified and responsible individual to fill our Full-Time Position. Must be efficient reliable, organized, work well with others and have good phone manners. **Responsibilities**: - Answering incoming phone calls -...

  • Service Coordinator

    2 months ago


    Langley, Canada Traveland RV Canada Full time

    **Service Coordinator** Our company has an opportunity for a results-focused and highly driven Service Coordinator. We are looking for a qualified and responsible individual to fill our Full-Time Position. Must be efficient reliable, organized, work well with others and have good phone manners. **Responsibilities**: - Answering incoming phone calls -...


  • Langley, Canada Rollins Machinery Full time

    Rollins Machinery, a lower mainland-based equipment distributor is growing and we are currently looking for a motivated individual to fill the position of **_Assistant Service Manager _**based out of our Langley Head Office. **Responsibilities** - In collaboration with the Service Manager, oversee and create goals/objectives for the Service Department in...


  • Langley, Canada Rollins Machinery Full time

    Rollins Machinery, a lower mainland-based equipment distributor is growing and we are currently looking for a motivated individual to fill the position of **_Assistant Service Manager _**based out of our Langley Head Office. **Responsibilities** - In collaboration with the Service Manager, oversee and create goals/objectives for the Service Department in...


  • Langley, Canada Rollins Machinery Full time

    Rollins Machinery, a lower mainland-based equipment distributor is growing and we are currently looking for a motivated individual to fill the position of **_Assistant Service Manager _**based out of our Langley Head Office. **Responsibilities** - In collaboration with the Service Manager, oversee and create goals/objectives for the Service Department in...


  • Langley, Canada Rollins Machinery Full time

    Rollins Machinery, a lower mainland-based equipment distributor is growing and we are currently looking for a motivated individual to fill the position of _**Assistant Service Manager **_based out of our **Langley** **Head Office.** **RESPONSIBILITIES** - In collaboration with the Service Manager, oversee and create goals/objectives for the Service...

  • Warranty Clerk

    2 months ago


    Langley, Canada Traveland RV Canada Full time

    **Warranty Writer** **Responsibilities**: - Communicates with manufacturers on warranty claims - Assist in managing open work orders - Assist in scrubbing work orders prior to submission - Estimate repair hours - Obtain manufacturer approval for each claim - Follow up on claims to obtain prompt payment - Invoice manufacturer for all authorized warranty...


  • Langley, Canada Kingspan Insulated Panels Full time

    Overview: At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology,...