Warranty Technician

3 months ago

Surrey, Canada Finning International Inc. Full time

Company:
Number of Openings:
0

Worker Type:
Permanent

Position Overview:
Join the exciting team at Finning The Warranty Technician is responsible for interpreting technical information in service reports and related repair documentation. As the Warranty Technician, you will audit associated work order repair charges prepare, create, submit, and manage warranty claims to applicable suppliers and / or manufacturers.

We look forward to you joining our team

**Job Description**:

- Review Finning, Caterpillar, and Non-Caterpillar warranty coverage’s
- Identify warranty registration discrepancies and notify the appropriate personnel
- Review and audit general line and non-Caterpillar branch warranty claim submissions
- Create and submit warranty and goodwill claims to manufacturers and/or suppliers
- Liaison with manufacture/supplier, warranty, engineering, and service personnel on all aspects of warranty, goodwill, and parts marketing programs
- Provide warranty and goodwill/policy training of branch service personnel on an ongoing basis
- Provide a consultation service for Finning branches seeking advice about warranty or goodwill
- Responsible for auditing work orders to ensure qualifying charges flow to the correct warranty or policy accounts
- Responsible for returning non qualifying warranty or policy charges to the submitting branch
- Pioneer new claiming procedures as new situations dictate

Qualifications:

- Relevant trade ticket preferred (Automotive, heavy duty on or off road)
- 2+ years’ experience in a similar capacity
- Self starter with strong attention to detail and analytical skills
- Machine product knowledge
- Knowledge of Finning and CAT warranty systems, exchange parts systems, Service department procedures, and Scheduled Oil Sampling system would be considered an asset
- Understanding of technical analysis for warranty interpretation
- Proficient with MS Office (Word/Excel and Outlook), familiarity with DBS would be beneficial
- Self-motivated and ability to work with mínimal supervision
- Strong team player
- Strong organizational, prioritization and time management skills
- Demonstrated excellent interpersonal, verbal, and written communication skills
- Confident working in a fast-paced work environment addressing high work volumes

Note:

- This position is based out of our Surrey office location
- Permanent, full-time role
- Competitive salary, pension, and benefits
- Employee Share Purchase Plan and RRSP options
- Paid vacation
- Training opportunities to learn about Caterpillar equipment

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

  • Shared Services Supervisor, Warranty Claims

    3 months ago

    Surrey, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting to the Shared Services Manager(s), the Shared Services Supervisor, Warranty Claims is responsible for promoting a strong Warranty team atmosphere and support structure while creating and implementing new warranty related initiatives. Leading with an emphasis...

  • Warranty and Claims Administrator

    4 months ago

    Surrey, Canada Van Gogh Designs Full time

    _**Why work with Van Gogh Designs?**_ - Van Gogh Designs has been manufacturing handcrafted furniture since 1993. We pride ourselves in producing locally-made, one of a kind pieces that meet the exact specifications and desires of our customers. We see ourselves, and our customers as artists, and we appreciate that design is a personal choice and form of...

  • Service - Technician

    4 months ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    Jim Pattison Chrysler Jeep Dodge has an amazing opportunity for an Automotive Service Technician to join our shop! We are one of the highest volume dealerships with state-of-the-art amenities and have a highly-experienced team dedicated to the highest level of automotive expertise and customer care. If you are the best at what you do, this opportunity is for...

  • Service - Technician

    4 months ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    Jim Pattison Auto Group has an amazing opportunity for an Automotive Service Technician to join our shop! We are one of the highest volume dealerships with state-of-the-art amenities and have a highly-experienced team dedicated to the highest level of automotive expertise and customer care. If you are the best at what you do, this opportunity is for you! Why...

  • Service - Technician

    3 months ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    Jim Pattison Chrysler Jeep Dodge has an amazing opportunity for an Automotive Service Technician to join our shop! We are one of the highest volume dealerships with state-of-the-art amenities and have a highly-experienced team dedicated to the highest level of automotive expertise and customer care. If you are the best at what you do, this opportunity is for...

  • Service Technician

    3 months ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    Jim Pattison Volkswagen Surrey has an amazing opportunity for an Automotive Service Technician to join our shop! We are one of the highest volume dealerships with state-of-the-art amenities and have a highly-experienced team dedicated to the highest level of automotive expertise and customer care. If you are the best at what you do, this opportunity is for...

  • Service Technician

    3 months ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    Jim Pattison Volkswagen Surrey has an amazing opportunity for an Automotive Service Technician to join our shop! We are one of the highest volume dealerships with state-of-the-art amenities and have a highly-experienced team dedicated to the highest level of automotive expertise and customer care. If you are the best at what you do, this opportunity is for...

  • Service Technician

    3 months ago

    Surrey, Canada Peterbilt Pacific Full time

    The Service Technician is responsible for inspecting, diagnosing, repairing and servicing mechanical and electrical systems and components of commercial transport trucks. At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to...

  • Service Technician

    3 months ago

    Surrey, Canada Peterbilt Pacific Full time

    The Service Technician is responsible for inspecting, diagnosing, repairing and servicing mechanical and electrical systems and components of commercial transport trucks. At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to...

  • Generator Service Technician

    4 months ago

    Surrey, Canada WESTQUIP DIESEL SALES LTD Full time

    Westquip Diesel Sales LTD is hiring a **Generator and Engine** **Service Technician **for our Surrey, BC location. This position is responsible for answering daily service and technical inquires, coordinating shop and field workload and repairs, and processing warranty claims. **Position Responsibilities**: - Perform diagnostics and trouble shoot repairs...

  • Generator Service Technician

    4 months ago

    Surrey, Canada WESTQUIP DIESEL SALES LTD Full time

    Westquip Diesel Sales LTD is hiring a **Generator and Engine** **Service Technician **for our Surrey, BC location. This position is responsible for answering daily service and technical inquires, coordinating shop and field workload and repairs, and processing warranty claims. **Position Responsibilities**: - Perform diagnostics and trouble shoot repairs...

  • Service Technician

    1 week ago

    Surrey, British Columbia, Canada Peterbilt Pacific Full time

    {"title": "Service Technician", "content": "Job SummaryPeterbilt Pacific is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for inspecting, diagnosing, and repairing mechanical and electrical systems and components of commercial transport trucks.We strive to conduct our business with integrity,...

  • Service Technician

    1 week ago

    Surrey, British Columbia, Canada Peterbilt Pacific Full time

    {"title": "Service Technician", "content": "Job SummaryPeterbilt Pacific is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for inspecting, diagnosing, and repairing mechanical and electrical systems and components of commercial transport trucks.We strive to conduct our business with integrity,...

  • Service Technician

    1 week ago

    Surrey, British Columbia, Canada Peterbilt Pacific Full time

    {"title": "Service Technician", "content": "Job SummaryPeterbilt Pacific is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for inspecting, diagnosing, and repairing mechanical and electrical systems and components of commercial transport trucks.We strive to conduct our business with integrity,...

  • Diesel Engine Technician

    1 week ago

    Surrey, British Columbia, Canada Cummins Inc. Full time

    Job SummaryWe are seeking a skilled Diesel Engine Technician to join our team at Cummins Inc. in CITY/STATE. As a Diesel Engine Technician, you will be responsible for completing complex internal engine repairs, performing engine overhauls with limited direct supervision, and adhering to Cummins Health, Safety & Environmental policies.Key...

  • Diesel Engine Technician

    1 week ago

    Surrey, British Columbia, Canada Cummins Inc. Full time

    Job SummaryWe are seeking a skilled Diesel Engine Technician to join our team at Cummins Inc. in CITY/STATE. As a Diesel Engine Technician, you will be responsible for completing complex internal engine repairs, performing engine overhauls with limited direct supervision, and adhering to Cummins Health, Safety & Environmental policies.Key...

  • Service Technician

    2 weeks ago

    Surrey, British Columbia, Canada Peterbilt Pacific Full time

    Service Technician role involves inspecting, diagnosing, repairing, and servicing commercial transport trucks' mechanical and electrical systems. Peterbilt Pacific is a well-respected organization that values integrity, excellence, productivity, and a positive attitude. We strive to provide the highest care for our people, customers, and business partners....

  • Diesel Engine Technician

    3 weeks ago

    Surrey, British Columbia, Canada Cummins Inc. Full time

    Job SummaryCummins Inc. is seeking a skilled Diesel Engine Technician to join our team in a service workshop environment. As a Diesel Engine Technician, you will be responsible for completing diagnostics, repairs, and rebuilds on engine products under limited supervision.Key Responsibilities:Apply documented procedures and policies to complete complex...

  • Diesel Engine Technician

    3 weeks ago

    Surrey, British Columbia, Canada Cummins Inc. Full time

    Job SummaryCummins Inc. is seeking a skilled Diesel Engine Technician to join our team in a service workshop environment. As a Diesel Engine Technician, you will be responsible for completing diagnostics, repairs, and rebuilds on engine products under limited supervision.Key Responsibilities:Apply documented procedures and policies to complete complex...

  • Diesel Engine Technician

    3 weeks ago

    Surrey, British Columbia, Canada Cummins Inc. Full time

    Job SummaryWe are seeking a skilled Diesel Engine Technician to join our team at Cummins Inc. The successful candidate will be responsible for completing complex internal engine repairs, performing engine overhauls with limited direct supervision, and adhering to Cummins Health, Safety & Environmental policies.Key Responsibilities:Completes complex internal...