Assistant General Manager

4 weeks ago


Calgary, Canada Mr. Mikes Plumbing Full time

Are you a hands-on leader who thrives on keeping operations running smoothly and teams motivated? Mr. Mikes Plumbing is looking for an **Assistant General Manager (AGM)** to help oversee day-to-day activities, inspire staff, and ensure top-notch service delivery. If you’re organized, people-focused, and ready to make an impact, let’s talk

**What You’ll Be Doing**:

- **Support Leadership**: Work closely with the General Manager to execute company strategies and meet operational goals.
- **Team Coordination**: Oversee scheduling, manage workloads, and ensure teams have the tools and guidance they need to succeed.
- **Customer Experience**: Ensure clients receive the best service by maintaining high standards and resolving concerns quickly.
- **Operational Efficiency**: Identify areas for improvement in processes and implement solutions to boost productivity.
- **KPI Monitoring**: Track performance metrics, keeping teams aligned and focused on results.
- **Staff Development**: Train and mentor team members to foster growth and a collaborative culture.

**What You Bring**:

- **Leadership Experience**: 3-5 years in a management or supervisory role, ideally in a service or trades environment.
- **Operational Know-How**: Strong understanding of team management, scheduling, and customer service excellence.
- **Problem-Solving Skills**: Ability to think on your feet and resolve issues efficiently.
- **Communication Expertise**: Clear and confident communication with staff, clients, and stakeholders.
- **Positive Energy**: A can-do attitude that inspires and motivates others.
- **Industry Knowledge**: Familiarity with plumbing, HVAC, or construction is a bonus but not required.

**Perks & Benefits**:

- **Competitive Compensation**: Recognizing the value of your contributions.
- **Growth Opportunities**: A clear path to advance your career within a supportive environment.
- **Team Atmosphere**: Join a workplace that values collaboration, respect, and innovation.
- **Impactful Role**: Help shape the future of a growing, respected company.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- English not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- management: 5 years (required)

Work Location: In person



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