Assistant General Manager

6 months ago

Calgary, Canada Elephant & Castle Full time

**Join Our Team at Elephant & Castle Pub & Restaurant - Where Everyday is Matchday**
Are you passionate about delivering unforgettable dining experiences? Do you thrive in a lively pub atmosphere where the excitement of matchday is palpable? If so, Elephant & Castle wants YOU to join us as our Assistant General Manager.

Welcome to Elephant & Castle, where the essence of a traditional British pub converges with the excitement of a lively football atmosphere. With establishments peppered across both Canada and the U.S., we bring a taste of the UK's vibrant pub culture to every corner we inhabit. At Elephant & Castle, we don't just serve food and pour drinks; we craft experiences that immerse our guests in the essence of British hospitality, where camaraderie thrives, and every match is celebrated with passion.

**Why Join Us?**
- **Cheers to Our Peers**: At Elephant & Castle, we believe in fostering a family-like atmosphere within our staff. Join a team where your ideas are valued, your skills are applauded, and your journey is supported.
- **Crafting Memories**: Be a key player in crafting unforgettable experiences for our guests. From pouring the perfect pint to curating live events, your role is pivotal in creating an unparalleled experience for our valued patrons.
- **Competitive Compensation, Because You Deserve It**: We understand that your dedication deserves recognition. Enjoy a competitive salary that reflects your expertise and commitment, ensuring that your hard work is not just appreciated but rewarded in style.

**Your Key Responsibilities**:

- **Support Team Leadership**: Assist the General Manager in leading restaurant activities, providing support, guidance, and feedback to ensure a cohesive and high-performing team. Help instill a commitment to excellence in every aspect of operations.
- **Assist with Event Coordination**: Collaborate with the General Manager to oversee events, coordinate live music, and manage the vibrant nightlife atmosphere. Ensure seamless execution and an unforgettable experience for our guests.
- **Daily Operations Management**: Help manage day-to-day operations, ensuring smooth service during peak hours, and resolving any issues that arise promptly and effectively.
- **Maintenance Oversight**: Assist in organizing and scheduling regular maintenance tasks, overseeing equipment repair and upkeep as needed to maintain a well-functioning establishment.
- **Training and Development**: Conduct training sessions on product and policy changes for front-of-house staff. Collaborate with the Kitchen Manager to ensure the kitchen team is well-trained on changes in food production, product specs, and quality control.
- **Performance Feedback**: Participate in providing performance feedback for front-of-house staff.

**Who You Are**:

- **A Seasoned Professional.** With 2-3+ years of proven management experience in the hospitality industry, you're ready to take on the challenge of this venture.
- **Innovative Problem Solver.** Flourishing under pressure, you thrive in high-stakes situations, fostering a positive atmosphere for both your team and guests. Your solution-focused approach and dedication to continuous improvement are second nature.
- **Team Builder**: Known for building strong teams and fostering a positive employee experience, you take pride in boosting store morale and upholding the brand culture.
- **Aspirational Achiever.** Always striving for personal bests, you bring a relentless pursuit of excellence to every aspect of your role.

**Location**: 1503 4 Street Southwest, Calgary, Alberta T2R 0Y1

Pay: From $65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Store discount

Supplemental pay types:

- Bonus pay
- Tips

**Experience**:

- Restaurant management: 2 years (required)

Work Location: In person

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