Intermediate IT Operations Lead

2 weeks ago


St John's, Canada Cox & Palmer Full time

**Intermediate IT Operations Lead | St. John's, NL**:
Join a team dedicated to delivering outstanding client service.

Cox & Palmer is a full-service, top-ranked Atlantic Canadian law firm with the knowledge and experience clients rely upon for solid legal solutions. The firm prides itself on a collegial work atmosphere and supportive team environment.

We hire self-motivated, team-minded individuals with a strong work ethic, integrity and a commitment to client service.

Working as part of a collaborative team, the Intermediate IT Operations Lead is responsible for providing daily technical support, maintenance for hardware and software, and helping ensure the IT operations function properly.

**SUMMARY OF RESPONSIBILITIES**
- Configure workstations, laptops, and servers according to specifications;
- Perform remote and onsite troubleshooting of hardware, software, and network issues;
- Support desktop level support, including installing and upgrading software & hardware, implementing file backups, and configuring systems;
- Monitor ticketing system (Fresh Service) to ensure timely resolution of tech issues;
- Document tasks and chances to technical environments;
- Follow existing check lists to ensure consistent results for routine and common tasks;
- Proactively access software updates, drivers, knowledge bases to aid in tech support problem;
- Assist IT Managers and Regional Team members with tech support and remote assistance;
- Act as the backup to the local IT Manager when required;
- Other duties as assigned.

**SKILLS & QUALIFICATIONS**
- Degree or diploma in Information Technology, or equivalent;
- 2-5 years experience in a similar IT role;
- Experience diagnosing and resolving technical issues;
- Experience using asset inventory and software deployment tools;
- Strong competency in the usage of MS Windows computers and servers, Active Directory, Azure, Teams and Exchange Online;
- Able to support a variety of mobile devices;
- Demonstrated knowledge of IDS/IPS tools;
- LAN, WAN, VPN, routing and switching experience;
- Effective verbal and written communication skills;
- Flexible, reliable and works well in a team environment; and
- Strong organizational and time management skills with the ability to meet tight deadlines.

**APPLY


  • Operations Lead

    14 hours ago


    St. John's, Canada PAL Airlines Full time

    In the exciting and fast-paced aviation industry, there is much more happening than meets the eye. The truth is that the aviation industry offers career opportunities that extend beyond those you normally see during the in-flight experience. PAL Airlines invites you to join our team at the forefront of innovation and excellence in our cutting-edge Flight...

  • Operations Lead

    16 minutes ago


    St. John's, Newfoundland and Labrador, Canada PAL Airlines Full time

    In the exciting and fast-paced aviation industry, there is much more happening than meets the eye. The truth is that the aviation industry offers career opportunities that extend beyond those you normally see during the in-flight experience. PAL Airlines invites you to join our team at the forefront of innovation and excellence in our cutting-edge Flight...


  • St. John's, Canada Paladin Security Full time

    Security Operations Lead - Health Sciences Centre & Mobile OperationsJOB DESCRIPTION:The Security Operations Lead is a contributing member of Paladin Management Team and is responsible for the day-to-day operations of the Health Sciences Center campus and Mobile Security operation as a service provider to NLHS. The role operates predominantly during business...


  • St. John's, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience...


  • St. John's, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and...


  • St. John's, Newfoundland and Labrador, Canada PAL Airlines Full time

    Inspired by Challenge. Opportunity with Reward. Committed to Community. These are the pillars on which PAL Aerospace is built. We operate on a foundation of innovation – it's at the core of our business, in everything we do. We've spent forty years building a strong reputation centered around our 'can-do' attitude, creating customized, cutting edge...


  • St. John's, Canada PAL Aerospace Full time

    Inspired by Challenge. Opportunity with Reward. Committed to Community. These are the pillars on which PAL Aerospace is built. We operate on a foundation of innovation - it's at the core of our business, in everything we do. We've spent forty years building a strong reputation centered around our 'can-do' attitude, creating customized, cutting edge...


  • St. John's, Canada PAL Aerospace Full time

    Inspired by Challenge. Opportunity with Reward. Committed to Community.  These are the pillars on which PAL Aerospace is built. We operate on a foundation of innovation – it’s at the core of our business, in everything we do. We’ve spent forty years building a strong reputation centered around our ‘can-do’ attitude, creating customized,...

  • Operations Lead

    1 month ago


    St. Catharines, Canada Sephora Full time

    **Job ID**: 223149 **Store Name/Number**: ON-Pen Centre (0842) **Address**: 221 Glendale Ave Space 77 & 78, St. Catharines, ON L2T 2K9, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store...


  • St. John's, Canada Newfoundland Labrador Hydro Full time

    At Hydro we work to foster positive work-life balance and offer remote or hybrid working arrangements for some positions based on the nature of work being performed and an assessment of other relevant factors. Opportunities, Growth, Job Satisfaction...Join the Hydro Team. Newfoundland and Labrador Hydro is focused on delivering safe, reliable service to...


  • St. John's, Newfoundland and Labrador, Canada Petro Service Limited Full time

    Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...


  • St. Albert, Canada Alberta Gaming, Liquor and Cannabis Full time

    **Operational Excellence Lead** **ABOUT AGLC** Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. **ABOUT CORPORATE SERVICES** This Corporate Services...


  • St. John's, Canada Canada’s Ocean Supercluster Full time

    Business Operations Manager – 1 Year Contract About us: Canada’s Ocean Supercluster is an innovative, industry-led national ocean cluster that is ensuring we as Canadians, achieve sustainable economic growth in our ocean-based industries while also contributing to the health of our planet. The OSC’s mandate is to collaborate with...

  • Har Lead

    1 month ago


    St. John's, Canada Aker Solutions Full time

    **Do you want to solve tough challenges for the global energy industry?**: At Aker Solutions we are committed to helping the energy industry and broader society #PowerTheChange towards a low-carbon future. We are changemakers and problem solvers with more than 180 years of experience. Our ambitions are high. By 2030, renewables and low-carbon solutions for...

  • Crane Operator/AB

    8 hours ago


    St. John's, Canada DOF Full time

    DOF is a leading provider of subsea services in all the major oil and gas production regions around the world. With world class ROVs (Remote Operated Vehicles), Survey systems, and a fleet of offshore construction vessels, the group combines expertise and technology to deliver integrated subsea solutions to the offshore oil and gas industry.DOF is currently...


  • St. John's, Canada Hatch Full time

    **Requisition ID**:91451 **Job Category**:Construction **Location**:St. John's, NL, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...


  • St. John's, Newfoundland and Labrador, Canada Cenovus Energy Inc. Full time

    Worker Type: EmployeeGroup: SCM Atlantic Region DepartmentJob Post End Date: 05/09/2024About this opportunity:Reporting to the Director of the Atlantic Region SCM Team, the Manager, Operations Procurement will be the leader of a multi-disciplined team of SCM professionals, ensuring that material purchasing activities for all Atlantic Region business...


  • St. John's, Canada Snow & Mow Inc. Full time

    **Key Responsibilities**: Team Leadership: - Lead, train, and motivate a team of lawn care technicians to ensure the successful execution of lawn care treatment services in accordance with company standards and client expectations. Fertilizer and Weed Control: Renovation Services: - Coordinate and supervise lawn renovation projects, including overseeding,...

  • Project Controls Lead

    4 weeks ago


    St. John's, Newfoundland and Labrador, Canada Aker Solutions Full time

    Join us in solving global energy challenges for future generations.At Aker Solutions we are committed to helping the energy industry and broader society #PowerTheChange towards a low-carbon future. We are changemakers and problem solvers with more than 180 years of experience. Our ambitions are high. By 2030, renewables and low-carbon solutions for oil and...


  • St John's, Canada Cenovus Energy Inc. Full time

    Worker Type: EmployeeGroup: SCM Atlantic Region DepartmentJob Post End Date: 05/09/2024About this opportunity:Reporting to the Director of the Atlantic Region SCM Team, the Manager, Operations Procurement will be the leader of a multi-disciplined team of SCM professionals, ensuring that material purchasing activities for all Atlantic Region business...