Business Process Analyst

2 weeks ago

Metro Vancouver Regional District, Canada TransLink Full time

**Marketing Statement**:
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion

**Responsibilities**:
PRIMARY PURPOSE

The Business Process Analyst is responsible for identifying and defining processes, procedures and operational requirements to improve the overall effectiveness and efficiency of the organization.

KEY ACCOUNTABILITIES

Identifies, researches and analyzes internal and external stakeholders’ needs, creates process alternatives, recommends solutions to increase efficiency and effectiveness.

Prepares and presents project reports, including management reports that outline and define the project, its scope, alternate recommendations etc., and monthly progress reports on projects’ status.

Facilitates implementation of business process changes for clients, resulting from organizational and/or technological changes.

Provides technical guidance to vendors as they pertain to a project or program related service.

Assists in the development of capital and non-capital business cases by providing a consulting resource regarding procedures and policies.

Participates in special projects as required and performs related duties in keeping with the purpose and accountabilities of the job.

**Qualifications**:
University degree in commerce/business administration or related discipline.

Prior experience within the transportation, unionized environment with a focus on service excellence and business efficiency improvement is required.

Requires three (3) years experience in business process re-engineering projects in management consulting or within a large organization.

Other Requirements:
Strong analytical skills when conducting reviews and participating in business improvement initiatives

Knowledge of methodologies for supporting system improvements to a range of complex issues

Solid experience with project co-ordination and implementation

Excellent written and oral communication skills

Standard office software

**Other Information**:
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

**Work Schedule**:
37.5 hours per week. This position is full-time temporary till December 2023.

**Work Designation**:
Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

**Rate of Pay**:
Salary $75,487- $94,358 per annum (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

**How to Apply**:
Posting Date:
Closing Date:
Please note that only those short listed will be contacted.

**Equal Employment Opportunity**:
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

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