Front Desk Receptionist
3 weeks ago
**About us**
Canada Shaws Consulting Inc. is a Licenced Employment Agency registered in British Columbia with a legal name of Canada Shaws Consulting Inc. (License No: 846403) and this agency is providing employment services in Richmond under its operating name of Canada Shaw’s Education and Immigration Consulting.
**Work setting**
- Consulting firm
**Summary/Objective**
**Primary Duties and Responsibilities**:
- Efficiently help customers (internal and external) with the highest level of service
- Perform basic bookkeeping, filing, and clerical duties
- Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department
- Takes payments for services and product.
- The ability to multi task and remain a director of first impressions whilst in a high volume, fast paced environment
- Greet all customers and provide assistance with information, direction or refer them to the correct staff member
- Answer and operate multi-line phone system
- Take appropriate messages
- Utilize paging system
- Perform administrative tasks including, stocking in vehicle inventory, tracking dealer plates
**Qualifications**:
- Energy, drive, customer service orientation
- Excellent interpersonal and relationship-building skills
- Self-motivated and results driven approach
- Knowledge of administrative and clerical procedures
- Team player mindset.
- Excellent customer service skills with the desire to exceed expectations
- Professional personal appearance
- Highly organized
- Takes initiative to learn new skills and improve administrative processes
- Strong attention to detail and professionalism
- Ability to effectively respond to and meet the needs of a diverse client base
- Must speak **Mandarin** fluently (mandatory)
**Job Types**: Full-time, Permanent, Fixed term contract
**Salary**: $35,500.00-$42,800.00 per year
**Benefits**:
- Dental care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: One location
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