Breakfast Associate

5 months ago

Calgary, Canada SuperiorMasterBuilt Hotels Ltd Full time

MasterBUILT® Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Platinum winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.

**NEW OPPORTUNITY**:
**BREAKFAST ASSOCIATE**

**Courtyard & Residence Inn by Marriott Calgary South**

Reporting to the Assistant General Manager or their designate, the **Breakfast Associate **will be responsible for maintaining the breakfast area to ensure guest comfort and enjoyment, as well as 100% Guest Satisfaction guarantees, quality assurance standards and guest security and safety.

This is a part-time position that requires availability to work early mornings and weekends.

**RESPONSIBILITIES**:

- Meet and greet guests
- Ensure the breakfast area is free of debris, and all equipment is in working order
- Maintain the satisfaction of all guests
- Enforce safety and security procedures of the hotel by key control, reporting suspicious activity or persons, and locking all storage areas
- Write maintenance notices for all equipment in need of attention, repair or replacement
- Display all food items in accordance to brand standards and in a manner that will ensure guest satisfaction
- Promote guest loyalty through actions, speech and mannerisms
- Provide or locates the answer to all guest inquiries
- Follow all vendor and supplier recommendations, and local codes, concerning food safety and handling
- Present her or himself in a professional manner
- Assist with or manage ordering of supplies necessary for the efficient running of the breakfast bar
- Report suspicious activity by guests or others and observes all security and safety measures
- Other relevant duties as required

**QUALIFICATIONS**:
**Experience Required**
- 1-2 years of experience in a customer service-oriented role
- Previous host/hostess experience an asset

**Mission Critical Competencies**
- Ability to demonstrate being a team player
- Excellent customer service and interpersonal skills
- A fun, positive attitude with a sense of humour
- Committed to realizing all our Core Pillars (core values)

**Desired Education**
- A High School Diploma or GED required

**WORKING CONDITIONS**:

- Required to work early morning shifts 5 days a week
- Fun working environment, committed to realizing our Core Pillars
- May be required to lift items up to 30 lbs.

**TO APPLY**:

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