Ward Clerk

2 months ago

Kentville, Canada Nova Scotia Health Authority Full time

**Req ID**:126413**
**Company: Nova Scotia Health**
**Location**:Western** **Zone, **Valley Regional Hospital**
**Department**:OPWZ AC Ambulatory Care VRH**
**Type of Employment**:Casual** **Casual Relief** **(**3%** **FTE) x **1** **position(s)**
**Status**:Admin Professionals** NSGEU** **position**
**Posting Closing Date**:16-Dec-22**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**Responsibilities**:

- Provides clerical support for the Department, including but not limited to those outlined below. Duties may vary in accordance with the operational requirements of the Department.
- uses Community wide scheduling to book appointments, run reports and schedule room assignments
- answers the telephone, relays messages and answers questions as appropriate;
- uses hospital paging system as required;
- directs visitors to patient rooms explaining pertinent hospital rules and regulations;
- transcribes physicians’ orders;
- sets up patient charts according to the Medical Record Guidelines;
- types minutes, reports or other items required by the Department;
- assists in maintaining and completing time record sheets and payroll log for the Department;
- maintains statistical data collection for the Department as applicable, i.e., monthly reports, patient registration, work-load measurement date;
- assists in the preparation of patient diet Kardex, where applicable;
- distributes intra-departmental and patient mail;
- maintains adequate supplies;
- maintains current knowledge of changes and developments related to the Department.
- Promotes the mission of quality health care by performing any other related tasks and duties that may be assigned or required in order to maintain proficient workflows.
- Participates in a team approach to health care by supporting the Department and by attending meetings, in-services and other training programs.
- Promotes and maintains good working relationships and communications within the facilities, with other health care programs and with patients.
- Maintains and promotes health and safety standards and procedures according to the organization’s guidelines and patient care standards to a level consistent with recognized national and provincial standards, including ethical guidelines.
- Complies with the Continuous Quality Improvement Program as required.
- Holds in confidence all matters pertaining to staff, residents, patients, clients and their families and information relating to the business of the organization.

**Qualifications**:

- Grade XII and successful completion of an approved Office Administration program
- Successful completion of a Medical Terminology course
- Recent experiences with Community Wide Scheduling
- Proficient in Microsoft Office, including Word, Excel, E-mail, Internet, Intranet, MEDITECH
- Keyboarding skills of 25 wpm and maximum 5% error rate and data entry experience
- Ability to meet the public in person and on the telephone in a pleasant and efficient manner
- Ability to communicate effectively with physicians, staff and others with a pleasant and cooperative attitude
- Ability to demonstrate initiative, sound judgement and remain calm in stressful situations
- Ability to work independently, as well as part of a multidisciplinary team
- Ability to prioritize job requirements and work in an effective and efficient manner
- Ability to respect the confidentiality of personnel and patient information
- Ability to follow written and verbal instructions
- Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and sensitivity, and organizational health
- Physical and mental capabilities to perform the duties of the position such as multitasking, keyboarding and working in a fast-paced, stressful environment**Hours of Work**:

- Casual Relief Position

**Salary Information**:
$20.09 - $21.91 hourly

**Once You've Applied**

This is a Admin Professionals bargaining unit - NSGEU position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, pr

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