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Veterinary Receptionist
4 months ago
**About Us**:
Port Elgin Veterinary Clinic is a well-established and reputable animal care hospital dedicated to providing exceptional veterinary services to our community. Our team of experienced professionals is committed to ensuring the health and well-being of pets through compassionate and high-quality care. We have a great team of 3 Veterinarians along with numerous support staff
**Position Overview**:
We are currently seeking a highly motivated and experienced Veterinary Receptionist to join our team full time
**Responsibilities**:
**Client Interaction**: Greet clients warmly, answer phone calls, and provide information about our clinic's services.
**Appointment Scheduling**: Efficiently schedule and confirm appointments, ensuring optimal use of the veterinary team's time.
**Patient Records**: Maintain accurate and up-to-date records of patient information, ensuring confidentiality and compliance with privacy regulations.
**Billing and Payments**: Process payments, handle billing inquiries, and provide estimates for services.
**Coordinate Communication**: Act as a liaison between clients and the veterinary staff, relaying important information and updates.
**Office Organization**: Keep the reception area organized and tidy, ensuring a welcoming environment for clients and their pets.
**Qualifications**:
**Experience**: Minimum of 1-2 year's of working experience in a veterinary clinic.
**Communication Skills**: Excellent verbal and written communication skills.
**Customer Service**: Strong customer service orientation with a friendly and approachable demeanor.
**Organizational Skills**: Ability to multitask, prioritize, and maintain attention to detail in a fast-paced environment.
**Team Player**: Collaborative attitude and ability to work seamlessly with the veterinary team.
**Knowledge**: Familiarity with veterinary terminology and procedures is preferred.
**Benefits**:
- Competitive wage commensurate with experience.
- Comprehensive health benefit plan.
- Generous pet discount.
- RRSP Program.
- CE hours & allowance.
- Yearly Uniforms.
- Opportunities for professional development.
- Work in a scenic small town by the beach, enjoying the calming influence of the surrounding environment.
- Join a close-knit team of passionate animal lovers who support each other.
**How to Apply**:
Join our team and make a difference in the lives of pets and their owners
Pay: $17.00-$21.00 per hour
Expected hours: 38 per week
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
**Experience**:
- Veterinary Reception: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
