Business Operations Manager- Oncology Research

3 weeks ago

Mississauga, Canada AstraZeneca Full time

**Business Operations Manager
- Oncology Research & Development**
**Hybrid Work from our Mississauga office, 3 days/week**

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation - ultimately providing employees with the opportunity to work across teams, functions and even the globe.

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking bold action to address some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.

**Summary**:
This role sits within the Operations Team in the Chief Operating Office in Oncology R&D. The Operations Manager reports to the Director Operations Oncology R&D and will be allocated to ORD functions based on need and within agreed Service Level Agreements (SLAs).

The role provides specific support on business operations and oversees day to day, business as usual activities to ensure the various services provided are robust, executed in a timely manner and fit for purpose. Requests for work and deliverables will be agreed between the Director Operations Oncology R&D and functional BPO lead via the SLA.

Business operations includes a wide range of services, examples of which include:

- Scorecard development and monitoring
- Footprint planning and management
- Risk monitoring and mitigation planning
- Global operational/business as usual (BAU) processes and initiatives such as Performance Development timetable,
- MTP/LTP, Learning & Development, etc

**Key Responsibilities**:

- Lead quarterly scorecard, KPI and metric monitoring working with relevant stakeholders. Collate input and distribute periodic reports to the Leadership Team
- Support BPO in the preparation and review of the Quarterly Business Review (QBR) or end of year reports
- Provide support for ad hoc BPO requests, these may be reports or special projects such as office moves
- Monitor risks by promoting timely and accurate reporting across the function, track action plans and escalations
- Support AZ internal audit and local functional audits by coordinating auditees and information requests, ensure awareness of internal audit dates and plans. Use output of audits to drive change and improvement.
- Ensure Saba is maintained and roles aligned to relevant training to improve business performance and efficiency
- Identify learnings and business process change needs and ensure they are tracked and implemented
- Support BPO with MTP planning, coordination and the narrative
- Support drug project governance processes such as the Oncology Research Board or Development Review Committee.

**Required Education, Qualifications, Skills and Experience**:

- 5-10 years of related experience, preferably in project management or business operations
- Highly customer oriented
- Experience with senior stakeholder and partner management
- Highly developed organisational and project management skills
- Strong analytical skills
- Broad experience in a wide range of sectors, functions and processes
- Strong strategic thinking, judgment and influencing skills
- Good leadership attributes to set direction, generate commitment, balance short and long term needs, constructively resolve issues
- Confident presentation skills

**Great People want to Work with us Find out why**:

- GTAA Top Employer Award for 9 years
- Learn about our culture
- Learn more about working with us in Canada
- View our YouTube channel

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