Bilingual Employee Relations Partner

2 months ago

Laval, Canada The Co-operators Group Limited Full time

Company: CGIC
Department: Human Resources
Employment Type: Regular Full Time
Work Model: Hybrid
Language: Bilingualism in English and French is required.

**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our national Human Resources team aspires to enable a culture where our company and its employees excel. We think innovatively and strategically to solve business problems and strive for operational efficiency and simplicity in the employee experience with HR. We take a proactive approach to preparing for the future by creating agile and flexible programs to remain competitive in attracting and retaining top talent.

As the Employee Relations Partner you will consult on a range of employee relations matters within your assigned business area. You will provide guidance on performance management and conflict resolution, conduct workplace investigations, and work with key stakeholders to ensure positive employee relations.

**How you will create impact**:

- Providing day-to-day employee relations advice and support on a variety of practices, including coaching on conflict resolution, performance management, and policy interpretation.
- Developing and implementing proactive employee relations strategies that foster a positive work environment and a high-performance culture.
- Conducting workplace investigations, ensuring matters are resolved in a timely manner and in alignment with employment standards and best practices.
- Building key relationships and networks with leaders and employees by championing employee relations strategies, programs and practices.
- Identifying and implementing process improvements to ensure our employee relations centre of excellence is aligned with strategic objectives and industry best practice.
- Analyze employee relations data and trends to identify areas for improvement and make recommendations to leadership.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages, explore diverse points of view, and influence leaders at all levels of the organization.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- You have five years of experience in Employee Relations or five years leadership experience dealing with complex employee relations matters.
- You have a post-secondary degree in Human Resources, Business Administration, Commerce or a related discipline.
- You have expert knowledge of employment law including, Employment Standards, Human Rights legislation and Occupational Health and Safety.
- You have experience conducting workplace investigations and writing investigation reports.
- Having the Chartered Professionals in Human Resources (CPHR) or Certified Human Resources Professional (CHRP) designation(s) an asset.
- Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.

**What you need to know**:

- You will travel occasionally.

**What’s in it for you?**:

- Training and development opportunities to grow your career.
- Flexible work options to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

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