23-54 Computer Services- Infrastructure Technician

4 weeks ago


Chilliwack, Canada School District #33 (Chilliwack) Full time

23-54 April 18, 2023

Competition Number Date of Distribution

**Effective**: Immediately

**Description**: Computer Services - Infrastructure Technician

**Location**: Facilities

**Hourly Rate**: $29.23

**Hours per Day/Week**: 8 hours per day 40 hours per week

**Months per year**: 12

**Deadline Date**: April 25, 2023

Qualifications, experience, training as per class specification. For further information, contact Gordon Bridge, Manager of Information Technology.

COMPUTER SERVICES - Infrastructure Technician

**Division**: 2 (Maintenance)

**Reports to**: IT Manager

Job Summary

With mínimal direction, the Infrastructure Technician designs, installs and maintains computer networks, servers, data storage systems, backup systems, and other IT infrastructure.

**Responsibilities**:
Installs and maintains servers, data storage systems, storage area networks, backup systems, virtual server environments, cloud and other IT infrastructure.

Installs and configures networking equipment such as switches, routers, firewalls, and WiFi radios.

Ensures IT security controls are applied to all IT systems.

Liaises with internal and external resource people regarding more complex problems; provides feedback to vendors and users regarding the effectiveness of new technologies, desired enhancements and alterations.

Participates in the maintenance of hardware and software inventory, site licenses and a technical library.

Maintains work order system and statistics on the nature of support required for the development of training programs, cost management and service improvement.

Works as a member of the technology support team, provides supervision and direction to casual help and/or an apprentice.

Maintains current applicable knowledge of computer systems and software and participates in on and off site training.

Maintains a clean and safe work area.

Performs other related or emergent duties.

Tools and Equipment Used

Electronic repair tools and Diagnostic software.

Basic hand tools & electric drills.

Required Knowledge, Ability, Skills

Technical school or college diploma in computer technology.

Three years of experience in IT network administration, systems administration, or network security.

Recognized industry certification such as Microsoft MCSA MCSD or MCSE, Cisco CCNA (Routing & Switching or Wireless), or VMWare VCP.

In-depth understanding of computer networking protocols & theory including experience designing and configuring networks.

Experience with commonly used shell scripting languages.

Ability to work for extended periods under high levels of stress while meeting service expectations and production deadlines.

Ability to concentrate, focus and use analytics skills to solve complex technology and software problems.

Ability to communicate effectively, both orally and in writing using courtesy and tact in the explanation of and discussion of information with clients, suppliers and other staff.

Ability to identify user needs and make recommendations which will resolve the needs either directly or through referral.

Ability to demonstrate to and teach selected technology users.

Ability to take initiative and act independently on a number of projects.

Ability to plan and schedule work and organize workloads effectively.

Ability to read and interpret plans and schematics applicable to the trade.

Ability to follow written and oral instructions.

Ability to assist in the preparation of written procedure and instruction manuals.

Ability to work within a group setting/environment or independently as the situation necessitates.

Ability to work in confined spaces and at heights.

Knowledge of health and safety procedures, including Workplace Hazardous Materials Information System and Workers= Compensation Board regulations.

A valid B.C. Class 5 driver's licence.



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