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Business Analyst

3 months ago


Mississauga, Canada Bayshore HealthCare Full time

Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006.

Our Solution Architecture team is looking for a Business Analyst to join their growing team. The Business Analyst will collaborate with cross-functional team and deliver solutions by conducting research, analysis and implement best practices.

The Business Analyst reports directly to the Director of Solution Architecture.

**Key Duties and Responsibilities**
- Collaborate with business groups to gather and document requirements for new initiatives and projects.
- Analyze and evaluate business processes to identify opportunities for improvement.
- Work with cross-functional teams on delivering solutions that meet business requirements and improve overall efficiency.
- Support the design and evaluation of solution options by conducting research and analysis on industry trends and best practices.
- Develop detailed functional specifications to support the development of custom solutions.
- Facilitate requirements gathering sessions with stakeholders and ensure all requirements are captured and prioritized.
- Standardize and create templates for various requirements and architecture artifacts such as Business Requirements Document (BRD), Request for Proposal (RFP), Use Cases, and Solution Architecture.
- Ensure solutions are aligned with the company’s overall strategy and goals.
- Work with Stakeholders Architects to document and maintain business capabilities matrix
- Use and standardize variety of requirements modelling techniques - such as user stories, process mapping, acceptance criteria, and business rules - to convey information.
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
- Complete other tasks as requested

**Work Location**: Mississauga (hybrid)

Job Qualification

**Education and Experience**
- 3-5 experience as a business analyst (or equivalent) role; Healthcare Industry experience will be a plus.

**Other Skills**
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Familiarity with Agile methodologies and experience working on software development projects.
- Ability to elicit and document both Functional and Non-Functional Requirements
- Excellent problem-solving skills and attention to detail.
- Passion for the healthcare industry and a desire to make a positive impact in the field.
- A talented facilitator skilled in negotiation and influencing.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Proficient in using productivity tools such as MS Office, Miro, Visio, JIRA etc.
- Nice to have: Healthcare Industry Experience, familiarity with Power BI, M365, D365.

LI-Hybrid