Resource Centre Advisor

2 weeks ago

Langley, Canada Douglas College Full time

**JOB OPPORTUNITY**:

- Position Information

**Location**
- Langley

**Salary Range**
- $30.30 to $32.80 per hour. Salary is based on education and experience.

**The Opportunity**
- Representing Douglas College at the Langley WorkBC Centre, the Resource Centre Advisor (RCA) will coordinate and organize all resource information. The RCA will assist Career Coaches with conducting intake interviews to help Clients achieve and maintain sustainable labour market attachments.

**RESPONSIBILITIES**:

- Assist with greeting clients and visitors, answer queries and direct appropriately;
- Assist clients with using Centre computers and troubleshooting problems when required;
- Assist Self-Serve and drop in clients with accessing Job Start;
- Evaluate client needs in accordance with Work BC guidelines to determine employment readiness and need for case managed services;
- Complete reports as per the requirement of the Langley WorkBC Centre and submit to the Langley Centre Manager;
- Promote Client feedback through our online Client Survey;
- Participate in weekly team meetings and community outreach;
- Work to Training Group’s Quality Management System, ISO9001:2015 standard; and
- Miscellaneous as required.

**WHO WE ARE**

**Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.**

**Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.**

**WHAT WE OFFER**
- We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
- Transit-accessible campuses
- Hybrid work arrangements for eligible positions
- Competitive salaries
- Excellent Health and Dental Benefits for eligible positions
- Defined-Benefit Pension Plan for eligible positions
- Professional Development funding
- Access to our Fitness Centres and Classes

**For more benefits information,**click here****

**WHAT IT TAKES**

**TO BE**SUCCESSFUL** IN**THIS**ROLE**YOU**WILL**NEED**:

- Post-Secondary degree, in employment services related field or equivalent level of education, qualifications and experience;
- Certified Career Development Practitioner (CCDP) Certification considered an asset;
- Demonstrated ability to meet performance based targets;

**Experience**:

- Providing customer service and resolving issues in person & virtual service delivery environment;
- Conducting & interpreting client needs assessments;
- Working with individuals with complex barriers and a wide range of cultural backgrounds; Using on-line reporting and communication portals/databases;
- **In Addition**:

- Commitment to continuous learning and development;
- Ability to exhibit respect for clients, client diversity, and community partners;
- Strong oral and written communication and interpersonal skills;
- Ability to work in a fast-paced, performance-based work environment with shifting priorities and duties;
- Proven ability to facilitate workshops as well as deliver presentations to a variety of audiences - an asset;
- Knowledge of local labour market and labour market trends;
- Knowledge of Employment Program of BC and its mandate; Satisfactory completion of a criminal records check.
- **Preferred Certifications**:

- Career Development Practitioner;
- MBTI certificate;
- Personality Dimensions;
- Job Club Leader.

**Additional Information**
- 40 hours per week. Must be able to work variable shifts which will include some evenings (until 6:30pm) and on occasion Saturdays (10am-3pm).
- Location is the Langley WorkBC Centre.

**Posting Number**
- 02453SA

**Position Title**
- Resource Centre Advisor

**Anticipated Start Date**
- 02/03/2025

**End Date**
- 02/02/2026

**Needs a Criminal Records Check**
- Yes
- How To Apply

**Open Date**
- 01/24/2025

**Close Date**

**Open Until Filled**
- Yes

**Minimum Number of References**

**Equity Statement**
- Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and

  • Contact Centre Advisor

    2 days ago

    Langley, British Columbia, Canada M Group Services Limited Full time

    We are seeking a highly motivated Contact Centre Advisor to join our team at Morrison Water Services. As a key member of our customer experience team, you will play a vital role in ensuring that all customers receive exceptional service and support.About the RoleThis is a fantastic opportunity for someone who is passionate about delivering excellent customer...

  • Resource Centre and Client Outcomes Specialist

    7 days ago

    Langley, Canada Douglas College Full time

    **Work Arrangements** - This posting is for a full-time contract Resource Centre and Client Outcomes Specialist at the WorkBC Langley and Aldergrove Centers. Must be able to work flexible hours (including some evenings and the occasional Saturday)**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career....

  • Small Business Advisor- North Langley Centre

    2 days ago

    Langley, Canada Scotiabank Full time

    Requisition ID: 169828 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...

  • Human Resources Advisor

    7 days ago

    Langley, Canada VITRUM INDUSTRIES LTD Full time

    **Vitrum Glass Group** located in Langley, BC is on a rapid trajectory to become the most trusted brand in Glass Fabrication. We have over 380,000 square feet of fabrication capacities serving customers in the Pacific Northwest and beyond. Reporting to the Human Resources Manager, this role will be part of an HR team supporting multiple companies within a...

  • Beauty Advisor

    2 weeks ago

    Langley, Canada Sephora Full time

    **Job ID**: 218924 **Location**: BC-Willowbrook Shopping Centre (1506) **Address**: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada (CA) **Hourly/Salaried**: Hourly (Non-Exempt) **Full Time/Part Time**: Part Time **Position Type**: Regular **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s...

  • Career Advisor

    4 weeks ago

    Langley, Canada School District #35 (Langley) Full time

    The Langley School District is situated on the traditional unceded territories of the Matsqui, Kwantlen, Katzie, and Semiahmoo First Nations. We are an innovative, inspiring, and unified learning community committed to the Core Values: Integrity, Courage, Excellence, and Community. Our district mission to inspire all learners to reach their full potential...

  • Junior Parts Advisor

    3 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position**:Junior Parts Advisor** Status**:Full-Time** Dealership**:Porsche Centre Langley** Department**:Parts** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Human Resources Advisor

    4 days ago

    Langley, Canada Vitrum Industries Full time

    Vitrum Glass Group located in Langley, BC is on a rapid trajectory to become the most trusted brand in Glass Fabrication. We have over 380,000 square feet of fabrication capacities serving customers in the Pacific Northwest and beyond. This position of Administrative Assistant will report to the Executive Assistant. Vitrum Glass Group, Apex Aluminum...

  • Service Advisor

    1 week ago

    Langley, Canada Canadian Tire Corporation Ltd Full time

    Service AdvisorType :Fulltime, Parttime Location :Langley Bc Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!! Job summary The Service Advisor...

  • Member Solutions Advisor

    2 days ago

    Langley, Canada First West Credit Union Full time

    We are currently seeking a full time Member Solutions Advisor to join our team. **Here’s what would be included as a part of your typical day** - **Member Service**:Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor; works in...

  • Lot Associate

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. We are proud of our forward-thinking culture developed over 40 years of continuous...

  • Facilitators-abbotsford & Langley

    4 weeks ago

    Langley, Canada Mission Community Skills Centre Full time

    Mission Community Skills Centre Society (MCSCS) is growing and we're looking for a **Facilitator for each of our programs in Abbotsford & Langley**! (Pending Funding) **About MCSCS**: The Mission Community Skills Centre Society is a community-based resource dedicated to helping people improve their employability through quality services and training as...

  • Temporary Beauty Advisor

    2 weeks ago

    Langley, Canada Sephora Full time

    **Job ID**: 234078 **Location**: BC-Willowbrook Shopping Centre (1506) **Address**: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada (CA) **Full Time/Part Time**: Part Time **Position Type**: Temporary **Who we are behind the stripes**: Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury...

  • Lot Associate

    4 weeks ago

    Langley, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position**: Lot Associate** Status**:Full-Time** Dealership**: Porsche Centre Langley** Department**:Sales** We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Human Resources Advisor

    10 hours ago

    Langley, BC, Canada DHL Supply Chain Full time $60,000 - $65,000

    We're looking for a skilled HR professional to join our team at DHL Supply Chain. As an HR Representative, you'll play a pivotal role in creating and developing superior customer relationships.The ideal candidate will have a strong background in human resources, with experience in implementing HR strategies and initiatives aligned with the overall business...

  • Member Solutions Advisor

    1 week ago

    Langley, Canada First West Credit Union Full time

    We are currently seeking a Member Solutions Advisor to join our team. **Here’s what would be included as a part of your typical day** - **Member Service**:Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor; works in partnership with...

  • [Immediate Start] Casual

    4 weeks ago

    Langley, Canada School District #35 (Langley) Full time

    Career Advisor The Langley School District is situated on the traditional unceded territories of the Matsqui, Kwantlen, Katzie, and Semiahmoo First Nations.We are an innovative, inspiring, and unified learning community committed to the Core Values: Integrity, Courage, Excellence, and Community.Our district mission to inspire all learners to reach their full...

  • Casual - Career Advisor

    4 weeks ago

    Langley, Canada School District #35 (Langley) Full time

    Career AdvisorThe Langley School District is situated on the traditional unceded territories of the Matsqui, Kwantlen, Katzie, and Semiahmoo First Nations.We are an innovative, inspiring, and unified learning community committed to the Core Values: Integrity, Courage, Excellence, and Community.Our district mission to inspire all learners to reach their full...

  • Casual - Career Advisor

    4 weeks ago

    Langley, Canada School District #35 (Langley) Full time

    Career Advisor The Langley School District is situated on the traditional unceded territories of the Matsqui, Kwantlen, Katzie, and Semiahmoo First Nations.We are an innovative, inspiring, and unified learning community committed to the Core Values: Integrity, Courage, Excellence, and Community.Our district mission to inspire all learners to reach their...

  • Occupational Health and Safety Advisor

    4 weeks ago

    Langley, Canada BC Municipal Safety Association Full time

    **About BCMSA**: A perfect blend of safety expertise and administrative magic. It’s our people formula at the BCMSA. Our team is growing, and we want you to join us! The BC Municipal Safety Association (BCMSA) stands as a cornerstone in the realm of occupational health and safety within British Columbia. Dedicated to fostering safe and healthy workplaces,...