Vacation Specialist

5 days ago

Bolton, Canada Fairytale Dreams & Destinations Full time

Do you have a strong background (at least three years experience) in the retail of family travel? Do you consider yourself to be _highly_ organized in your every day and work life? Are you a self-starter, able to set personal goals and motivate yourself to stay on task and follow through? Have you successfully graduated with a post-secondary degree in travel and tourism? If so, we want to hear from you

**Why work with Fairytale Dreams & Destinations Inc.?**:

- Fairytale Dreams & Destinations_ is composed of a small group of dedicated and enthusiastic retailers of Disney and Universal Destinations who work both in our office and from their home. Our professional staff practices a unique and very successful way of selling Disney and Universal Destinations.

We offer a supportive environment to plan magical vacations for your Guests. Our pricing is competitive and our service is completely complimentary which provides Guests with an excellent incentive to work with you We continually offer opportunities to better your product knowledge and expertise.

**Experience**:
At least three years experience in retail of family travel either as an inside our outside agent. Experience in selling Disney Destinations is preferred. A post-secondary degree in travel and tourism and an up to date TICO certification is also required. Strong familiarity with TICO regulation, passport/VISA requirements for travel to the United States, trip and medical insurance, etc.

**Communication**:
You should have very strong written and oral communication skills. You should be able to communicate complex products and often-complex situations concisely and succinctly to our Guests both verbally and in writing. Your grammar and spelling should be top notch and your language professional, not colloquial. You should have the ability to pleasantly dispel myths and misunderstandings about the Universal and Disney product and maintain character integrity. You should be a professional champion of the destination, but able to articulate the realities of travel and special requests.

**Computers and Technology**:
**Guest Service**:
We are striving to perfect personalized, one on one service catered to each and every Guests. We want to ensure professionalism and responsibility in retail travel. We pride ourselves on being a storefront office and expect our staff to have dedicated weekly hours that do not waiver. This is not a job to supplement your income, but rather should be a passion and career in progress. Your dedication to the office and your Guests must be top notch.

**Would you like to help make memories come true?**:

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