Network Infrastructure Specialist

2 weeks ago

Mississauga, Canada Epiroc Careers Full time

You will be a member of a global Network Infrastructure team. Your focus will be primarily Epiroc locations in USA, Canada, and Mexico. You will also be involved in WAN, LAN, WLAN operations and support to Epiroc locations at entire NASA region.

**Responsibilities**:

- Your daily focus will be on WAN, LAN and WLAN operations, delivery and incidents resolution.
- You will be in touch with Epiroc global and regional WAN providers ensuring WAN services excellent performance.
- You will be taking technical lead on troubleshooting of network connectivity (WAN, LAN, WLAN, VPN) issues in coordination with Cisco TAC or with WAN services provider.
- You will work on IOS upgrades, closely working with other infrastructure teams, on Wifi site surveys.
- You will be working on DDI (DHCP, IPAM, DNS) management, securing and maintaining LAN and WLAN networks availability and performance.
- You will contribute to the Epiroc IT Network Infrastructure strategy, maintaining and optimizing our services, platforms and designs. You will feel support from other global Network infrastructure team members since our team act as one supporting each other.

**Requirements**:

- Some limited travel (within the region) will be part of the role.
- You have an experience namely in following technology areas:

- Cisco ISR and ASR series routers. Catalyst 9Ks, and lower series switches, WLC 5k, 3k, 9k and awareness of IT trends introduced on the market i.e. WLC 9k, SD WAN Meraki.
- Routing - routing protocols Layer2/3 RIP, RIPv2, OSPF, EIGRP, BGP, VRF
- Switching - VLANS, VPCs, Ether-channel, STP, HSRP, VRRP
- Wireless - Cisco platforms (knowledge of ISE is a benefit)
- Network Security - Experience in stateful Firewall management, network segregation, ACL, ports blocking
- Interface - Ethernet, T1, SVIs, 802. 1q trunks; Ethernet 10/100/1000/10000
- Fiber Technology single/multimode, CWDM/DWDM Technology
- Protocol awareness - TCP/UDP, ARP, IPSEC, SSL, TLS, SSH, Telnet, SNMP, SMTP, AAA, Radius, DNS, SFTP, SCP, LDAP, RPC
- Network Monitoring and management tools (such as Solarwinds Orion, Infoblox, Cisco DNA)
- Network automation, scripting and orchestration (Ansible, YAML, Python or others); Network troubleshooting - Wireshark, NMAP analyses, etc.
- As our corporate language is English, excellent verbal and written communication skills in English are required. Knowledge of a secondary language is a benefit.
- Proven hands-on working experience in Telco / ISP environment is a benefit.
- You are familiar with IT standards and processes (ITIL) and you have a hands-on experience in operating MPLS, Internet services and LAN, WLAN platforms.
- Your awarenes in Network Security (Firewalls, etc.) is a strong plus.
- You have reached a CCNA level and higher knowledge backed by extensive experience in deploying and operating enterprise scale Cisco platforms based networks.
- You are Citrix or other platforms aware or ideally have hands-on experience too.

**Characteristics**:

- You have great interpersonal and communication skills that reflect your desire for collaboration, both internally and externally.
- You are a problem solver with confidence and enjoy to work at a high pace and with a broad spectrum of various tasks.
- As the role is conducted with responsibility and flexibility, it’s required that you are pro-active, well organized, and thrive to deliver in line with expectations.

**Education & Experience**:

- You have a Bachelor’s, or higher University degree, in relevant fields or similar competence developed through working experience.
- You have at least 3 - 5 year of experience from working within the area of the IT support and IT operations; ideally in IT Network Infrastructure operations and delivery.
- If limited experience in IT Network Infrastructure operations, strong interest in professional development in this area matters.

This position will be located in either Garland USA, or Mississauga Canada.

**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

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