IT Specialist

Corefactor is looking for an IT Specialist to join a client in the west end of the GTA on a full time/permanent basis.

This position is hybrid and will require the person to go into the office 2-3 times per week.

The Opportunity:

The IT Specialist plays a critical role in building our Infrastructure & Cloud strategy. This includes managing and maintaining our integrated network across our head office and 50 sites, as well as our data centre and cloud infrastructure components. The ideal candidate must be an experienced team player, possess strong communication and collaboration skills, and can effectively manage a demanding workload in the execution of multiple concurrent projects deliverables. This position offers the opportunity to work in a collaborative environment and enhance your career with exposure to Cloud, IoT, Automation, Virtualization, Microsoft Technologies, and Manufacturing plant systems.

A Day-in-the-Life:

Provide Level 3 support for Microsoft Windows Server and Azure Cloud Services.
Provide Level 3 support for Active Directory/Azure AD, Exchange (On-Prem/Online/Hybrid).
Provide Level 3 support for ADFS, PKI, Azure AD Sync and GPO.
Perform Full environment upgrade of Active Directory Domain controllers and services.
Install, Maintain, and support VMware, Windows Server and RDS environments.
Drives efficiency by developing advanced PowerShell scripts to automate tasks and gather information.
Performance tuning of infrastructure & networks.
Participate in workload migration from on-premises to AWS/Azure.
Comply with security and data management procedures and policies and completes required security training and alerts others to security concerns and/or incidents.
Develops an understanding of cross-functional processes to support partnerships with internal and external stakeholders.
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others work.
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
Document technical issues, solutions and support information and develop Standard Operating Procedure (SOP)
Work with Architects and strategic vendors to define roadmaps for Microsoft and Datacenter technologies.
Technical Project leadership as needed (Planning, Executing, stakeholder management and reporting)
Provide technical summaries, RCAs and recommendations to the leadership team.
Participate in monthly maintenance windows and on-call rotation to support critical issues.

RequirementsBachelor's degree in computer science, Information Technology, or related field AND 10+ years technical experience in Microsoft Systems engineering, Cloud Administration, Network engineering, or equivalent experience.
Microsoft Industry or product specific Certifications
8+ years of Hands-on experience in Microsoft Windows Servers, Azure, O365, Active Directory/Azure AD, Exchange (On-Prem/O365/Hybrid) and RDS.
8+ years technical experience working with large-scale cloud and Enterprise environments.
8+ Years Hands on experience and deep knowledge of Microsoft PowerShell
Verified Certifications: Microsoft and other Technology platforms: VMware, RHEL,
Advanced knowledge managing cloud technologies (such as Azure, AWS and Google)
Solid experience with Microsoft Servers and knowledge of Server hardware.
Solid knowledge of Networking fundamentals (DNS, DHCP, Routing, Load Balancing)
Solid knowledge of Security fundamentals (eDiscovery, IAM, MFA and firewalls)
Experience in container technologies and automation
Ability to participate in on-call rotational shifts, during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
Exceptional writing and interpersonal skills, including documenting configuration and support information.
Strong customer service focus and attention to detail
Desire to take on big challenges and the ability to see the big picture as well as the details.
Ability to react with appropriate urgency to situations and requests.
Preferred Qualifications:
Experience with Microsoft Security and compliance Platforms
Experience with Microsoft Teams
Experience with Linux RHEL
Experience managing Microsoft workload for Manufacturing/CPG companies.
Ability to lift and move standard office equipment (i.e. computers and peripherals).
Ability to travel across North America and within the GTA based on project requirements.

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