Advisor - IT Business Relations

1 month ago

Québec, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-09

As an Advisor - IT Business Relations, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization’s needs.

You advise and assist clients and partners as part of intervention and development initiatives related to incident prevention, corrective action, IT infrastructure updates, rollout and post-rollout. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work.

You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.

General Information on the Position

Main Responsibilities- Diagnose development teams’ issues, challenges and needs on medium
- to high-complexity correction requests, IT services and the rollout and post-rollout phases to determine target outcomes. Develop and implement objectives, processes, methods, development tools, solutions and action plans- Coordinate the delivery of IT solutions- Analyze data, conduct studies, make recommendations and write reports

Other working conditions- Work location: Montreal. The work arrangement for the position is hybrid work #LI-Hybrid- Number of jobs available : 1

**Qualifications**:
- Bachelor’s degree in a related field- A minimum of four years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Complexity

Work Location

400, boul. de Maisonneuve Ouest Montréal

Trade Union

Non Syndiqué

Unposting Date

2023-02-8

Job Family

Information technology (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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