Patient Care Manager

3 weeks ago

Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

**TORONTO GRACE HEALTH CENTRE**

**Join our Team**

**We are actively recruiting for a Patient Care Manager for the Palliative Care Unit and Allied Health Team**

The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or persistent illnesses that require Complex Continuing Care, Post Acute Care Rehabilitation, Palliative care and Transitional care services. At Toronto Grace we support the patients and families through their recovery and rehabilitation journey following the principles of Patient and Family Centred Care facilitating patient flow through the health care system and the successful reintegration to their communities.

As a compassionate, caring and influential member of the interprofessional team, you will make a personal difference in the quality of life of our patients, residents and families. If you want to work in an environment where every face is familiar and where care, compassion and commitment flow to the persons that we serve as well as the staff, join our team and become part of an amazing team with the Toronto Grace family.

**Position Summary**:
The Patient Care Manager is an integral member of the inter-professional team and is accountable for leading, coordinating and supporting the delivery and provision of quality patient centred care. The Patient Care Manager utilizes principles of management and best evidence and processes to achieve best patient outcomes. The Patient Care Manager ensures that health care services are delivered to all patients and families, and actively contributes towards strategic directions and continuous improvement initiatives.

The principal responsibilities of the Patient Care Manager includes:

- Ensures that individualized care plans for all patients requiring specific therapeutic programs are developed by the appropriate clinician/ therapist.
- Facilitates the development of care standards which meet therapeutic patient requirements and that are compatible with standards for the relevant professions
- Monitors staff adherence to documentation standards as per corporate policies and requirements from the relevant colleges
- Evaluates Nursing and Allied Health workload measurement.
- Directly supervises employees and participates in staff recruitment activities including interviewing, hiring and training employees; planning, assigning and directing work; evaluating performance; counseling employees as applicable.
- Contributes to staff development by promoting and ensuring a supportive/collaborative learning environment and best practice standards for all staff
- Collaborates with members of the multi-disciplinary team to ensure high standards of quality and optimal management of client care outcomes (including data collection/reporting)
- Supports ongoing continuous improvement practices to strengthen clinical processes and quality of care and patient safety.
- Reports clinical/performance issues to the Director of Clinical Program and Transitional Units including potential solutions or options for resolution.
- Ensures interprofessional approach to care recognizing the unique contribution of each discipline
- Promotes collaborative practice, establishes processes and enablers to ensure effective teamwork and communication.
- Develops and nurtures partnerships with internal and external communities
- Participates as appropriate in hospital
- wide and external committees, projects and professional development activities.

**Qualifications and Education**:

- Baccalaureate degree in one of the required Health Professions; Master’s degree is preferred
- Member of Regulated Health Profession in good standing
- Certification in Palliative Care an asset
- Basic Cardiac life Support (B.C.L.S.) program required.
- Demonstrates membership within a professional association and/or professional interest groups related to practice preferred
- Minimum Three (3) years of relevant management and clinical experience, including experience working in palliative care and complex continuing care patients, frail Seniors, and patients with multiple co-morbidities including persons living with various degrees of cognitive loss or history of mental health illness / needs.
- Demonstrates exceptional interpersonal and communication skills (verbal and written), including conflict resolution, negotiation, ability to effectively facilitate difficult conversations.
- Ability to model leadership behaviors and create a positive work environment where staff are motivated to do their best and strive for continuous improvement
- Maintains and protects patient confidentiality in accordance with relevant legislations and organizational patient privacy and confidentiality policy requirements
- Client service oriented, with the ability to effectively work within a framework that supports diversity, inclusiveness and equity.
- Demonstrates respect and suppor

  • Patient Care Manager

    4 weeks ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for a Patient Care Manager** **Permanent Full-Time** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and...

  • Patient Care Technician

    1 month ago

    Toronto, Canada Men's Care Clinic Full time

    **Job description** Men’s Health Clinics is the first clinic of its kind, enhancing male confidence through a series of laser hair restoration, shockwave technology and injectables treatments in a discreet and welcoming environment, with a high focus on treatment of Erectile Dysfunction. Part of a rapidly expanding brand of clinics across Ontario, we are...

  • Patient Care Coordinator

    3 weeks ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for** **Patient Care Coordinator** **Full Time** **Harbour Lights** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or persistent...

  • Manager, Patient Services

    4 weeks ago

    Toronto, Canada Home and Community Care Support Services Full time

    **Job Description**: **CLASSIFICATION**: Manager, Patient Services **CATEGORY**: Temporary Full-time (Approximate 6-12 month duration) **DEPARTMENT**: Patient Services **RESPONSIBLE TO**: Director, Patient Services **SCHEDULING**:Days with occasional evening and weekend work **POSITION OUTLINE**: *** - Reporting to the Director, Patient Services, this...

  • Manager, Patient Services

    1 month ago

    Toronto, Canada Home and Community Care Support Services Full time

    **Job Description**: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Do you have a passion for leading people to achieve exceptional patient outcomes? Do you have strong planning, management, and evaluation skills? Are you looking to make a difference in your community? You’re looking in the right place. What will you do? *** Reporting to the Director,...

  • Patient Care Manager

    1 month ago

    Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for a Patient Care Manager for the Palliative Care Unit and Allied Health Team** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or...

  • Patient Care Manager

    1 month ago

    Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

    TORONTO GRACE HEALTH CENTRE: CAREER OPPORTUNITY **Patient Care Manager, Permanent Full-Time** **Palliative Care Unit and Complex Continuing Care Unit** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional Care, and Palliative Care services....

  • Patient Care Manager

    1 month ago

    Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE: CAREER OPPORTUNITY** **Patient Care Manager, Permanent Full-Time** **Complex Continuing Care Unit** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and services...

  • Manager, Patient Services

    4 days ago

    Toronto, Canada Home and Community Care Support Services Full time

    Job Description Job Description Are you an experienced leader within the health care industry that possesses an exemplary track record of delivering high quality programs focused on patient and family centered care? Are you seeking a rewarding career that will enable you to make a positive difference in the community whilst working in an...

  • Patient Care Manager Rehab

    1 week ago

    Toronto, Canada Unity Health Toronto Full time

    ***: The Patient Care Manager is accountable for the day-to-day operations and utilization of resources for the patient care units by providing collaborative leadership, mentorship, education and communication within an inter-professional team to achieve measurable outcomes and performance targets with an emphasis on patient, family and staff satisfaction...

  • Patient Care Manager Rehab

    1 week ago

    Toronto, Canada Unity Health Toronto Full time

    ***: The Patient Care Manager is accountable for the day-to-day operations and utilization of resources for the patient care unit by providing collaborative leadership, mentorship, education and communication within an inter-professional team to achieve measurable outcomes and performance target with an emphasis on patient, family and staff satisfaction and...

  • Patient Care Manager

    4 weeks ago

    Toronto, Canada Sinai Health Full time

    Mount Sinai Hospital, part of Sinai Health System, is as an internationally recognized acute care academic health sciences centre affiliated with the University of Toronto that is dedicated to delivering the best medicine and best patient experience. It is focused on excellence in patient and family-centred care, innovative education and leading-edge...

  • Patient Care Manager Seniors Health

    1 month ago

    Toronto, Canada Providence Healthcare Full time

    ***: The Seniors’ Health and Ambulatory Care program is recruiting a full-time, permanent Patient Care Manager for its Specialized Geriatric Services, and Adult Day Program at Providence Healthcare. This opportunity will be of interest to leaders who value and foster a senior friendly approach to care. In addition, being results orientated and comfortable...

  • Patient Care Manager, Interprofessional Resource

    7 days ago

    Toronto, Canada St. Joseph's Health Centre Full time

    Unity Health Toronto (St. Joseph's Site) is currently looking for a results-oriented individual who demonstrates a management style which is visionary, creative and collaborative to work in the Kidney and Metabolism Program, as the Patient Care Manager for the SJHC Inter-professional Resource Team. In this pivotal role, you will draw upon your team building...

  • Patient Care Coordinator

    6 days ago

    Toronto, Canada University Health Network Full time

    Contract - Department: Other (Not Listed) **Company Description**: - The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research,...

  • Physician, Family

    7 days ago

    Toronto, Canada Patient Networks Full time

    Education: Degree in medicine, dentistry, veterinary medicine or optometry - Experience: Will train **Work setting**: - Urban area - Ambulatory care centre **Tasks**: - Examine patients and take their histories, order laboratory tests, X-rays and other diagnostic procedures - Consult with other medical practitioners to evaluate patients' physical and...

  • Patient Care Representative

    2 days ago

    Toronto, Canada MyHealth Centre Full time

    **_Job Description:_**_ _Patient Care Representative_ **_ Smart, organized, friendly, articulate, compassionateDo these words describe you?_** - MyHealth Centre is looking for a qualified Patient Care Representative to join our growing team of healthcare professionals! You will be responsible for scheduling appointments for patients_, answer calls and live...

  • Patient Care Manager I

    1 month ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties**: The patient care manager collaborates with team members to achieve operational and patient focused care objectives within the Integrated Community Program. The unit is a 32 bed unit (16 beds under General Internal Medicine Hospitalists, 16 beds under Family Practice Hospitalists). Patients admitted to K3EA come from any program across...

  • Patient Care Coordinator

    2 weeks ago

    Toronto, Canada University Health Network Full time

    Company Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the...

  • Patient Care Coordinator

    7 days ago

    Toronto, Canada University Health Network Full time

    Company Description The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the...