Information & Improvement Analyst

3 weeks ago

Brampton, Canada Canadian Mental Health Association- Peel Branch Full time

**Support your community. Advance your career. Fulfill your purpose**

Joining the Canadian Mental Health Association - Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve - and the people we help.

**What we offer**

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone - including our team members. That’s why we’re proud to offer a total rewards package that helps our Corporate Service employees balance their professional and home life, giving you the flexibility to pursue your personal interests. You’ll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.
- In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:_
- 4 weeks accrued vacation
- 18 days accrued personal days plus 2 flexible days each year
- HOOPP (Pension Plan)
- Ongoing professional development plus $250 annual funding for continuing education and certifications
- $250 annual allowance to invest in achieving your personal wellness goals

**Salary Range is $70,441.99 to $80,847 annually**

We are currently seeking a **Permanent Full-time Information & Improvement Analyst. **The information & Improvement Analyst is responsible to analyze organizational data, produce reports, and generate insights to support evidence-informed decision making at CMHA Peel Dufferin to improve clinical outcomes.

This position is based out of 7700 Hurontario Rd, Brampton, ON.

CMHA Peel Dufferin has adapted to a hybrid working model including a mix of on-site and remote work. Staff are required to have onsite presence 2-3 times, or more if needed, to meet client and/or program needs.

**What you will do**

Data Analysis and Reporting
- Ensure completed and accurate reports are submitted to funders and key stakeholders according to reports schedule, as well as the production and submission of reports and analysis on ad-hoc basis
- Serve as liaison between internal stakeholders at CMHA PD and managed services data vendor to develop requirements documentation and quality assurance of reports
- Support the development of evaluation questions and data collection processes
- Lead qualitative data analysis and analyze results
- Develop recommendations and implement solutions for improving data collection and quality
- Collect, maintain, evaluate and improve data to support improvement and innovation across the organization
- Coordinate all aspects of evaluation reporting including development of and improvements to data visualization, infographics and descriptive presentation of data

Performance Measurement and Metrics
- Work with organizational leadership and program managers to define, document, and maintain organizational and program-based metrics, key performance indicators, and targets
- Evaluate reports and information to measure organization, team, and staff completion progress of metrics, KPIs and targets
- Engage in research to provide best practice, evidence-based data collection, reporting and evaluation recommendations to the management and leadership team

Continuous Improvement
- Contribute to quality improvement activities by providing best practice recommendations for performance measurement, data collection, and evaluation to internal and external stakeholders
- Supports the quality initiatives through the collection, compilation, analysis and dissemination of information
- Provide best practice, data and evidence-based recommendations for Quality Improvement and Excellence in Quality Improvement Program (EQIP)
- Supports the quality initiatives through the collection, compilation, analysis and dissemination of information
- Engage in research to provide best practice, evidence-based data collection, reporting and evaluation recommendations to the management and leadership team

Other Activities
- Serve as a role model to others by demonstrating a respectful and positive attitude towards individuals receiving support from CMHA PD representing the organization professionally
- Promote and demonstrate the Vision, Mission and Values of the organization within the workplace and the broader community
- Demonstrate a respectful and professional attitude and ensure the development and/or maintenance of a positive and supportive working relationship between departments/teams within CMHA PD and with external organizations, business and the broader community
- Stay current

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