Managed IT Support Analyst
6 months ago
**Managed IT Support Analyst**
As our business grows, Cabco seeks a** Managed IT Support Analyst** to work out of our Dartmouth, NS office.
A self-starter with a passion for technology, you are comfortable working independently and as part of a team in a collaborative, goal-oriented atmosphere. You have a reputation as being reliable, customer focused, and approach your daily work in an efficient, highly organized manner.
**What Does Cabco Bring to the Table?**
- Competitive compensation with comprehensive benefits package
- A focus on employee wellness
- Company pension match plan
- Paid vacation and milestone service awards
- Use of company vehicle
- On-the-job paid training, mentoring and opportunity for career growth
- An amazing team and company that lives its core values of our people, customers, community, growth, integrity, and safety.
**Key responsibilities for this position include**:
- Assist with the implementation, installation and integration of Managed IT services and tools
- Collaborate with the team to help design and implement security solutions for both new and existing customers, based on specific needs and requirements.
- Train customers to use their equipment and software and provide technical support (both remotely and on-site)
- Help ensure all security and technical requirements are met
- Assist with the implementation and management of MS Active Directory and Azure AD
**Qualifications**:
- Post secondary education in a related field
- Strong knowledge in Microsoft 365
- Customer service experience (1-2 years preferred)
- Strong written and verbal communication skills in English
- Strong technical troubleshooting and problem-solving
- Strong organization skills
- Interest in learning new technologies and completing required training and certifications as necessary.
- Valid drivers license
If you are interested in being part of a growing company driven by innovative technology and a goal to be the best at what we do, we look forward to hearing from you.
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